Supervisor Field Operations_127

Union Tank Car Company

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Coordinates the operations of all production departments in the unit. Ensures that production meets the goals of product quality, cost effectiveness, safe conditions, and customer satisfaction. Reports issues regarding production, quality, maintenance, or personnel problems.

Union Tank Car Company (UTLX) Manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we are part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini / mobile repair shops. Owned by Marmon Holdings, Inc. and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a top-notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.Our Field Operations Supervisor monitors the efficiency of a department and 
applies methods to improve processes, such as customer service and data analysis 
procedures, keeps track of key performance indicators (KPIs) across different 
functions, monitors compliance with operational policies, and the progress of 
administrative tasks. 
The ideal candidate must have in-depth knowledge of the repair procedures and 
direct personnel towards their maximum performance. Decision-making and 
problem-solving will take up a significant part of the day. The goal is to ensure an 
efficient and productive process that meets customer requirements is in place. 
Experience with team building, 5S, and supervising at least 10 employees in a shop 
environment is necessary. In addition, the position must help maintain good 
customer relations through the efficient and effective management of needed 
repair following the Company's Standard Operating Procedures, AAR, DOT, and 
FRA rules and regulations. 
Primary responsibilities include, but are not limited to the following: 

• Interact & develop relationships with the customer 
• Direct, provide leadership, motivate, and train workforce to perform assignments in an efficient manner 

Safety: 

• SAFETY IS OUR #1 PRIORITY
• Enforce health and safety precautions
• Responsible for creating a positive safety culture and leading by example 
• Help, plan, and conduct safety briefings, provide toolbox topics, SWPs 
• Administer safety training
• Help with near-miss incident investigations 
• Maintain equipment maintenance program 
• Understand customer safety policies and ensure Contractors understand the requirements 

HR-related: 

• Interview appropriate candidates to support the site. Provide feedback on job performance, both positive & constructive 
• Develop performance plans for the development of employees 
• Apply the principles of the Employee Handbook 
• Maintain proper documentation of employee performance to aid in progressive disciplinary action 

Quality: 

• Ensure output meets quality standards 
• Ensure that all repairs completed while maintaining regulatory compliance 
• Ensure qualified & certified employees make repairs 
• Identify NCR’s and ensure the site is always audit-ready 
• Participate in internal/external audits 
• Perform all necessary business functions to maintain an efficient and profitable operation
• Work actively to stay within budgeted guidelines. 
• Provide all reporting in a timely, accurate manner. 
• Conform to all regulatory requirements such as FRA, DOT, OSHA 
• Promote adherence to UTC’s core values and employee behaviors 
• Additional duties as assigned 

EDUCATION / EXPERIENCE / QUALIFICATIONS: 

• Minimum High School Diploma and five (5) years of leadership experience in an industrial setting 
• Understanding of quality standards and health & safety regulations 
• Knowledge of performance evaluation and budgeting concepts 
• P