Supervisor, Medical Billing

Job Family:

Business Operations

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The Billing Supervisor is responsible for the daily operations of billing and works closely with Information Systems, Medical Records, Patient Access and all Ancillary Departments to ensure compliance/ regulatory and accuracy of all billings. This position is responsible for the supervision of billers, billing systems and billing processes. The Billing Supervisor reports directly to an Operations Manager or Director level position and may perform any and all related job duties as assigned.

Essential Job Functions

• Leadership / Training

• Billing

• Compliance & Account Accuracy

• Reporting

• Compliance/ Regulatory Billing Knowledge

Leadership and Training:

• Acts and leads in a manner that will instill trust and foster team play.

• Ensures that all employees know and understand all State and Federal Rules and Regulations.

• Provide a working environment which allows employees to communicate ideas for improvement to department. Whenever possible request employee input on policies and procedures that may affect or impact the way their job is performed.

• Maintain open communications and provide appropriate feedback.

• Allow employees to attend seminars which will enhance productivity and knowledge.

• Ensures employees have all the tools necessary to achieve the goals set.

• Hire and develop staff as departmental needs dictate.

Billing:

• Works with all departments to ensure accuracy of all relevant billing material and Revenue Codes.

• Provide departments with Medicare and other payer updates, notices and coverage changes which effect both billing and reimbursement.

• Reviews billing process and systems to ensure the most effective methods are maintained to meet both departmental and facility goals.

• Institutes changes in techniques and processes as necessary.

• Works with IT to ensure that all UB/837/HCFA1500 changes are completed to ensure accuracy of billing is maintained.

• Ensures bill hold in electronic systems meets established goal.

• Works with Ancillary Departments, Patient Access, Medical Records and Information Systems to ensure clean claim rate meets established goals.

• Works with both electronic billing vendor and payers to resolve billing issues.

• Ensures that employees have access to all tools.

• Reviews 2% of billings for both quantity and quality. 

• Provide both positive and negative feedback to employees regarding review.

Compliance:

• Communicates all compliance issues to Manager.

• Educates and ensures that all employees understand Compliance and appropriate procedure for reporting compliance issues for State, Federal and HIPAA.

• Attends pertinent seminars, internal and external and shares obtained information with staff and other appropriate departments.

• Reviews and maintain all requirements for billing. 

Reporting:

• Responsible for the weekly Key Indictor Reports and Accomplishments Reports which are due on a weekly basis.

• Medi.com billing error report to departments daily.

• Maintain logs by department for claims in Medi.com hold status.

• Daily electronic and paper claim report.

• Other reports as requested by management.

• Weekly report of Late Charge to Departments.

What You Will Need:

• Requires a Bachelors Degree and a minimum of 5 years of prior relevant experience. (Relevant experience may be substituted for formal education or advanced degree).

• Experience can come from medical billing, eligibility, financial counseling patient access or insurance verification within a healthcare provider, payor or outsourcing company.

What Would Be Nice To Have:

• Previous experience installing/utilizing Relay Health ePremis claims scrubber preferred.

• PC skills in a Windows environment.  Knowledge and utilization of desktop applications to include Word and Excel is essential.

• Excellent verbal and written communication skills.

• Ability to initiate and follow through on projects and work independently with minimal supervision required.

• Previous staff supervisory experience a plus

The annual salary range for this position i