Fall 2025 & Spring 2026 - Design Ops Intern - 90395476 - Philadelphia

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

SUMMARY OF DUTIES:

The Engineering Design Ops Intern position is a great opportunity to gain an introduction to the multi-discipline technical design review process at Amtrak as part of the rebuilding of America’s passenger railroad infrastructure. 

 

As part of the Planning and Engineering Support group within the Capital Delivery Department, this position will assist with the processing and distribution of design submissions from a control’s perspective prior to the release and process of the technical review of the engineering drawings.

 

Collectively, the Engineering Design Operations team works in close collaboration with the Engineering Design Management team and is responsible for the intake process of technical design review submittal requests and precursory review of the engineering design review submittal packages, planning and scheduling the acceptance of design review submissions, developing and monitoring the anticipated duration of the technical review, developing and monitoring the anticipated budget for design reviews, channeling each design submission to the appropriate design reviewer(s), monitoring for review completion and subsequent return of design review comments to the external customer, as well as producing metrics, progress reports and organizing and maintaining a log of records of the overall live design submission. As part of these operations, the Engineering Design Ops team is also responsible for overseeing and maintaining the library of Engineering Specifications and Standards that govern the internal and external technical design process for Amtrak infrastructure assets across the county.

ESSENTIAL FUNCTIONS:

• Assisting with the intake process of incoming design review submittals.
• Assisting with the updating of the library of Engineering Specifications and Standards.
• Assisting with the creation and maintaining of project folders for each design review submission.
• Data entry for design review durations metrics reporting.
• Rotating in the different workstreams within P&ES Design Ops to learn how the team supports the overall Engineering Design Review process.

 

MINIMUM QUALIFICATIONS:

• Must be actively pursuing a degree at an accredited educational institution.
• Must be actively pursuing an undergraduate degree in Engineering, Business Administration, Operations, Economics, Communications, or a related field.
• Must have at least 2 years of academic undergraduate studies completed or a junior status at minimum.
• Must have a cumulative GPA of 2.8 or higher.
• Desire to learn or further develop knowledge about the railroad industry.
• Detail-oriented with ability to multi-task.
• Working knowledge of Microsoft Word, Excel, and other Microsoft Office 360/365 products.
• Must possess strong interpersonal skills and be a team player.
• Good written, organizational, and oral communication skills.
• Is willing to take direction.

 PREFERRED QUALIFICATIONS:

• Familiarity with design and construction design documents.
• Familiarity with Excel documents including Excel formulas.
• Familiarity with the importance of Standards and Policies.
• A strong number sense.

 

COMMUNICATIONS AND INTERP