Product Analyst, Global Workflow

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. 

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.  

Join us for the opportunity to grow and make a difference in ways that matter to you. 

About the Team
The Global Workflow Product Management team within the Transformation Office is responsible for technology strategy, product ownership, business administration, and user support of Global Workflow (built on the Appian platform).
 

Role Summary

Collects data and conducts analysis to support Global Workflow development to provide business insights and enable strategic business decisions. Works closely with the Global Workflow Senior Product Owner to gather and organize requirements in the form of user stories and features. Supports User Acceptance Testing (UAT), change management, and product backlog management. Analyzes collected information to inform the development of enablement tools/tactics. Provides guidance and support to users on optimizing the use of the Global Workflow platform.

Responsibilities

• Solutions Delivery— Supports refinement activities within a product team, specifically defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements. Activities include obtaining acceptance and alignment from stakeholders for the recommended enhancements, documenting requirements along with prioritization, user acceptance testing, and working with technology teams to deliver enhancements that generate business value.

• Assessing Client Experience— Analyzes user behavior and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary. Leverages understanding of competitive landscape to identify and propose changes to enhance experience.

• Business Analytics— Provides consultative support to product owners and other stakeholders as it relates to existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience AND

• 2+ years of total relevant work experience

Preferred:

• Experience in Investment Management industry

• Experience working with Appian

• Experience working on a scrum delivery team

• Demonstrated ability to support Enterprise-scale products

• Ability to assess trade-offs between value & risk/cost/time

• Ability to translate and simplify complex business and technical concepts

• Ability to work well with people with varying technical, business, and cultural backgrounds

• Excellent verbal and written communication skills

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility<