Lead Street Level Outreach Driver

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

Street Level Ministries is an outreach ministry of The Salvation Army Spokane Citadel Corps, The Way In Navigation Center; The Way Out Center, and local corps affiliates. It is a weekly urban outreach - primarily to the homeless in downtown Spokane.

SCOPE OF POSITION:

The Lead Street Level Driver is an outreach focused position directed at homeless individuals living in Spokane County. The primary objective of this position is to aid individuals in Salvation Army programs with transportation needs and provide outreach services. The DCES will regularly engage area homeless, those experiencing homelessness living as vehicle residents at their parking sites, working with individual clients to identify and overcome barriers to sheltering and housing, and refer individuals to other resources in the community (mainstream services, benefit services, food assistance programs, childcare resources, etc.).

EDUCATION AND WORK EXPERIENCE: 

• 2 years demonstrated experience in related social services.   
• Demonstrates understanding in: Outreach & City, County, and Partner Agency Human services
• Strong Human relations skills; trauma-informed care; community building, and motivational interviewing. 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• An ability to engage with diverse populations in a respectful and culturally responsive manner
• Demonstrates a commitment to the values of equity and inclusion by honoring diverse characteristics and expressions of personal identity
• Self-starter, persuasive, and compassionate
• Understanding of basic conflict resolution
• Team player
• Detail oriented – highly organized – multitasker
• Strong use of the English language in verbal and written communication
• Ability to work in a fast-paced environment and maintain poise under pressure
• Client centered mindset
• Strong commitment to keeping client information confidential
• Broad and up to date knowledge of community-based resources
• Must successfully pass the background/reference check process
• Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children
• Obtain documentation of current TB test
• Complete the Bloodborne Pathogen training within 90 days of employment
• Possess a valid Washington State Driver’s License, have at least one year of driving experience to perform the job safely, and have the ability to pass The Salvation Army driver requirements
• Proficiency in using GPS and other navigation apps to find the most optimal route
• Thorough understanding of traffic regulations, road signs, and routes

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that the vehicle is always fueled and ready for use
• Arrange for vehicle repairs as needed
• Ensures vehicle equipment such as brakes, lights, windshield wipers, etc. is maintained and operating properly
• Reports vehicle problems to dispatchers or company mechanics
• Submits accident reports when needed
• Keep mileage records and repair records up-to-date
• Observes safety regulations and state laws regarding vehicle operation; ensures passengers also follow applicable safety regulations
• Transport program supplies and other goods to and from assigned destinations as needed
• Provide formal and informal referral service to community resources; case management services in a multidisciplinary approach to service delivery
• Coordinates services with other agencies such as mental health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities
• Participates in unit staff meetings and in in applicable training as assigned

PHYSICAL REQUIREMENTS:   

• Ability to work outside in various weather conditions
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Physically able to drive a vehicle for prolonged periods of time
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Ability