Sr. User Experience Designer
Early WarningAbout the role
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
As a Senior UX Designer on the UX Design and Research team, you will work across Zelle® and Certos product initiatives - designing experiences, contributing to UX standards, and partnering closely with product, engineering, and financial institution partners to bring well-considered, trustworthy design to market.
This is a hands-on IC role. You will own design work end-to-end: from understanding user needs, to shaping flows and interactions, to delivering polished, production-ready work. What makes this role distinct is the breadth - you will develop fluency across a payments and identity ecosystem that very few designers get to work inside.
We are looking for someone with strong craft, genuine curiosity about how financial systems work, and the drive to do their best work in a complex, high-stakes environment. Hunger and range matter more here than a long title history.
Essential Functions
Design across Zelle® and CertosTM product surfaces - consumer-facing flows, partner-facing guidelines, and everything in between
Translate complex payment and identity concepts into experiences that feel simple, clear, and trustworthy to end users
Build wireframes, high-fidelity mockups, and interactive prototypes from early concept through delivery
Contribute to UX guidelines and standards that partner financial institutions implement across the Zelle® network
Participate in user research and usability testing; turn findings into clear design decisions
Share work in critiques, give and receive feedback constructively, and help raise the craft bar across the team
Stay close to the competitive landscape - understanding how peers in payments and e-commerce are solving similar problems
Minimum qualifications
Minimum of 5 years of UX/product design experience, with a portfolio showing strong craft and clear thinking on complex products
Some grounding in payments, fintech, banking, or a comparably complex ecosystem - you understand that financial products carry real stakes for real people
Strong visual design sensibility: typography, layout, hierarchy, interaction detail - you care about the quality of your output
Proficiency in Figma; comfortable with prototyping and usability testing tools
Clear communicator - in design reviews, in documentation, and with non-design partners
Self-directed: you manage your own workstream, ask good questions when you need to, and do not wait to be told what to do next
Collaborative and receptive to feedback: you have a point of view and you hold it lightly
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