Associate Program Director - The ARCHES Project - Sheltering

 

GENERAL DESCRIPTION

The ARCHES Associate Program Director is responsible for maintaining internal operating systems for the ARCHES Housing programs. This includes: overseeing building safety and maintenance, implementing of human resource policies, evaluating program design and efficiency of service delivery, and facilitating annual reports. This position assists program staff to ensure achievement of program goals as well as compliance with agency policies and procedures. Additional duties include supporting Family and Youth programs, working with MWVCAA sub-recipients, program development with an emphasis on strengthening work flows, and day-to-day problem resolutions.

 

This position requires the ability to work a rotating on-call schedule with other management staff outside of regularly scheduled working hours. Rotating on-call schedule may include days, nights, weekends and/or holidays.

 

MINIMUM QUALIFICATIONS The requirements listed below are representative of the minimum knowledge, skill, and/or abilities required of this position.

EDUCATION and/or EXPERIENCE

A Bachelor's degree in Administration, Education, Social services, or a related field; 2 years of experience in administration or program management/coordination and/or supervisory experience in a social service or community services setting; 2 years of experience managing programs working with vulnerable or at-risk populations, including people experiencing homelessness or at-risk of homelessness required. An equivalent combination of education and experience may be accepted.

 

CERTIFICATES, LICENSES & REGISTRATIONS

• Driver qualification status required for this position. Driver license and satisfactory drive record for previous three years required.
• Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment.

 

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of federal, state and local grant and budgeting requirements and procedures.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to work some evenings, weekends, early morning hours.
• Ability to effectively present information to senior management, staff and public groups.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Possess intermediate to advanced computer skills. Proficient in Microsoft Word, Excel and Outlook, database software, online tools, and video conference platforms.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Program Management

• Implements program guidelines, policies and procedures designed to promote stable housing across Marion and Polk County.
• Oversees and strengthens department workflows designed to improve client service outcomes.

Supervision

• Supervision of Shelter Program Managers.
• Mentors and oversees the Community Resource Program by staff hiring, evaluation, training for new employees, daily oversight, monitoring/coaching, and ongoing training and professional development.

Budgets & Grants Management

• Assists in coordinating and maintaining compliance for all grants (Federal, State, local, and Foundational.)
• Researches evidence-based practices and initiates partnerships to continue to increase assistance services.
• Oversees data compliance and data quality, analyzes data, and provides training and support to employees utilizing the database.

Planning, Monitoring & Evaluation

• Implements and promotes the agency's mission, assisting vulnerable populations to address intense needs, barriers, and risk factors in order to make positive life changes and gain stability.
• Conducts programmatic evaluation and data analysis; tracks outcomes.

Community Partnerships & Public Relations

• Promotes and markets all programs that comprise the Community Resource Program.
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