Manager Clinical Care Rehab- Physical Therapy

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Clinical Care Rehab Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Provides clinical staff with an environment that supports their professional practice, health and well-being.
• Coaches and mentors and develops staff in their professional practice.
• Advances professional practice through education and certification.
• Facilitates onboarding of new staff.
• Promotes development of staff through by creating individualized development plans.
• Partners with other health professionals and leadership in supporting the patient experience.
• Collaborates in the development of annual performance evaluations.
• Collaboratively manages the disciplinary process when appropriate.
• Serves as the clinical expert for the specific patient population and is accountable for the implementation evidence based practice.
• Advances patient care through the implementation of evidence based practice.
• Collaborates with medical/clinical leadership in care coordination.
• Ensures sustained Control phase of DMAIC for all process improvement initiatives.
• Attends Clinical Care Evaluation Committee (CCEC).
• Designs and implements clinical protocols and quality improvements.
• Maintains and improves the department or units quality of care and/or service.
• Promotes innovation and research to advance care patient care models.
• Encourages, mentors and coaches staff in advancing innovation through research and evidence.
• Attracts, develops, and retains exceptional care givers and provides those care givers with an environment that fosters excellence through continuous learning.
• Collaborates with Human Resources and other managers to ensure appropriate staffing.
• Advances innovative retention strategies for staff.
• Collaboratively manages the disciplinary process when appropriate.
• Facilitates the annual performance review process.
• Ensure application of staffing tools.
• Customer Focus:
  • Clearly identifies the internal and external customer(s) for their unit or service area and their respective requirements/expectations.
  • Actively seeks methods of concurrent and retrospective feedback from customers, listens to customer feedback and implements solutions and/or interventions as appropriate.
• Creative Leadership:
  • Translates organizational vision into a unit or service area vision that engages staff in contributing to and achieving that vision.
• Coaching and Development:
  • Provides daily, just-in-time feedback to improve performance and self-esteem of staff.
  • Tracks coaching discussions and actual performance of associates to ensure accountability.
  • Seeks ways to match staff members talents and career interests with organizational opportunities.
• Continuous Learning:
  • Continually examines ways to improve business relationships with customers, suppliers, community, etc.
  • Seeks and is open to new ideas from a wide range of sources; encourages others to share knowledge and best practices.
• Additional Key Functions:
  • Practice Manager for Physical Therapy, Occupational Therapy and Speech Therapy within the inpatient and outpatient environment, including theHUB.
  • Consultant for development of Cardiac Rehabilitation Services Department inclusive of Phase II and Phase III Cardiac Rehab programs.
  • Manager for Contracted Rehabilitation Services including Ballert Orthopedic, Audiology, Voice, Speech and Language Therapy Services, Audiology Services and Rehabilitation Institute of Chicago Prosthetic Services.
• EOE/AA.

Qualifications

Required:

• Bachelor of Science degree in Physical Therapy if graduated prior to 2002.
• Master's degree in Physical Therapy if graduated from 2002 - 2009.
• Doctorate degree in Physical Therapy if graduated on or afte