PRACTICE CENTER CONCESSIONS SUPERVISOR

 

Position Title: MAMMOTH PRACTICE CENTER CONCESSIONS SUPERIVISOR @ SOUTHTOWN 

Pay Range: $20.00 

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

 

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

The Concessions Café Supervisor supports the daily operations of the café and serves as the primary leader on shift when the Concessions Café Manager is not present. This role ensures smooth service execution, proper food safety practices, accurate cash handling, and strong guest engagement. The Supervisor helps train staff, oversee service flow, handle basic administrative tasks, and support the manager with inventory and scheduling tasks as needed.

Key Responsibilities

• Act as the café lead during assigned shifts, ensuring smooth, efficient operations.
• Support opening and closing procedures, including setup, prep, cleaning, and securing the café.
• Assign daily tasks to associates and ensure all team members follow service and safety standards.
• Serve as the primary point of contact for guest questions, concerns, and service needs while on duty.
• Assist the Manager with training new associates on café procedures, POS use, guest service, and product knowledge.
• Provide on-shift coaching and guidance to ensure consistent service quality.
• Help support performance expectations and escalate concerns to the Manager when appropriate.
• Maintain a positive, welcoming café environment for athletes, families, and facility visitors.
• Jump in to assist with service, prep, cashiering, or product restocking during busy periods.
• Resolve guest concerns professionally and promptly.
• Assist with cash handling, POS operations, and reconciliation of shift reports.
• Support product preparation, stocking, rotation, and maintaining quality standards.
• Ensure food safety practices, temperature logs, and sanitation standards are followed.
• Report equipment issues, low stock items, or operational concerns to the Manager.
• Assist with weekly product counts and inventory documentation.
• Help monitor product levels and communicate restocking needs to the Manager.

Job Requirements

• Prior lead, trainer, or supervisory experience preferred.
• Experience with POS systems and cash handling preferred.
• Strong customer service and communication skills.
• Ability to lead a team during a shift and ensure tasks are completed.
• Dependable, organized, and able to multitask in a fast-paced environment.
• Basic computer skills (POS, emails, simple reporting).
• Ability to stand for extended periods (6–8 hours).
• Ability