Quality Engineer

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking a Quality Engineer to join our team. In this role, you will act as the owner and developer of product test plans for educational toys and/or furniture. The position requires reviewing product expectations and identifying appropriate safety, reliability and durability testing. In addition, the role requires coaching and training our RD&D team on appropriate testing standards to enable alignment of product design and performance requirements. Applicants should possess strong conceptional, analytical and problem-solving skills. The ideal candidate also has excellent communication skills, with the ability to communicate testing requirements and results to a broad and diverse audience. 

A day on the job looks like this: 

• Present product test plans and results to RD&D and Supply Chain teams to facilitate informed product decisions 
• Analyze test results to summarize product performance against testing requirements   
• Create and maintain a library of test methods/protocols to ensure consistency and repeatability of all in-house testing and third-party lab testing 
• Identify industry standards for raw material and finished product testing 
• Collaborate with In-House Lab Manager to identify required testing capabilities 
• Participate in failure analysis and facilitate baseline testing for product improvement projects 
• Support root-cause analysis for customer service inquiries 
• Collaborate with Product Integrity and Compliance teams 

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

• Bachelor’s degree in Engineering, Science or Quality Management Experience 
• 3+ years of product engineering experience 
• 3+ years of implementing quality engineering processes 
• Proven work experience in quality, engineering and testing standards 
• Understanding of raw material processing and handling in global manufacturing environments 
• Understanding of quality systems and processes 
• Understanding of manufacturing processes 
• Deep knowledge of ASTM, ANSI/BIFMA and other testing standards; can readily identify appropriate test standards for each application 
• Experience working with third-party testing labs 
• Regulatory requirement expert within furniture 
• Must be comfortable with systems and data analysis 
• Experience in MS Office, with an emphasis on building and presenting reports 
• Experience in communication through remote mediums, such as video conferences, emails and text communication 

Additional Information

And here’s our end of the bargain! 

• Salary: $78,000-$87,000 with an annual bonus of up to 10%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To hel