IT Manager III - Digital Technical Delivery Manager

Job Title:

IT Manager III - Digital Technical Delivery Manager

Location:

OH - Columbus

What you'll do:

As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.

• Manage teams responsible for delivering digital banking solutions
• Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms 
• Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
• Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.
• Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.
• Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.

What you'll need:

• 7+ years of technical leadership and related experience in IT--Development or similar field.
• Experience with ITIL ITSM standard, primarily application support, incident management, problem management and change management.
• Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions
• Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions
• Bachelor's degree in related field required.
• Previous leadership experience required.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Preferred.

• Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Fiserv, FIS, NCR, and Q2 Digital Banking)

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

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