Community Resource Navigator - Community Health Worker - Midlands

Job Description Summary

The Community Resource Navigator

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005450 SYS - Pop Health CHW

Pay Rate Type

Salary

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Job Description

The Community Resource Navigator: Community Health Worker reports to the Community Navigation Manager within MUSC’s Population Health Department, and is responsible for outreach to patients, providers and community-based organizations, screening for and coordinating social care for under-resourced patients from diverse backgrounds.  The Navigator collaborates with healthcare professionals and community-based organizations to address socio-economic barriers to health for patients who have unmet social, medical and behavioral needs. 

The Navigator serves as a patient advocate and builds strong relationships with both patients and community-based organizations. This position provides education and information about available resources in the community and facilitates assistance or interventions for patients between care visits.  The Navigator completes assessments and program enrollment forms for high-risk patients, gathers information, validates and utilizes data from the electronic medical record, social determinants of health screening tools, social care electronic platforms and other identified tools, and contributes to system data analysis efforts to improve and inform response to social determinants of health gaps and community-based organization connection rates. 

The Navigator inputs data such as contacts, screening results, notes and referrals into electronic platforms and other data capturing tools as needed. The Navigator interacts with patients in person, telephonically or electronically to schedule assessments, provide outreach and support, and conduct additional screenings. The Navigator will work within a hybrid model, onsite, in the community and remotely.

Additional Job Description

Education:

High School Degree or Equivalent

Work Experience:

1 year

Physical Requirements:

Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a