Business Consultant - Credit Union Solutions Implementations

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

Are you ready to take your knowledge of the Symitar Core System (formally known as Episys) to the next level? Do you like traveling? If so, this may be the job for you. Jack Henry has a current opening for an experienced Business Consultant with our Credit Union Solutions Implementations team. 

The Business Consultant’s primary responsibility is to work with credit union executives and back-office staff to convert their legacy core processing software to the Symitar Core System. The Business Consultant is responsible for database mapping, training customers how to verify accuracy of the converted data, testing core system functionality, and for implementing custom programs. In a nutshell, the Business Consultant must ensure that Symitar aligns with the credit union’s business rules and processes and ensure the credit union is ready for their transition to Symitar. There are multiple on-site visits during each project. To be successful you must be able to maintain a positive image to clients, have excellent organization and time management skills, meet deadlines, and most of all have fun!  

About Our Team 

We are a tight-knit group of 15 Business Consultants. You must be comfortable working in a team-based environment as you will work very closely with the rest of the Implementations department on projects. You will be required to travel up to 30% of the year which may include up to 50% of any given month.

As a Jack Henry associate you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! Jack Henry stresses a company culture that encourages you to think outside the box and to grow in your professional career. As a Jack Henry employee you will enjoy a casual and relaxed work environment, excellent benefits and a generous PTO plan that allows you to maintain a work life balance. 

This position may be worked remotely within the United States, with the exception of California. 

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.  

What you’ll be responsible for:

• Conducts on-site customer operational and/or systems analysis resulting in problem identification. During engagements, identifies operational and system enhancement opportunities. 
• Drafts proposals, including detailed reports that outline the findings and recommendations for process improvement. 
• Based on results, designs solutions and software specifications by creating detailed documents. 
• Supports customers by utilizing data analytic tools and identifying ways to improve key performance factors.  
• Creates solution deployment strategy. 
• Ensures testing and customer training are referred to support organizations. 
• Creates project plans to monitor progress, assuring all milestones are completed as projected.   
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