Sr. Program Development Manager, Health Science, QSI, Stroke & AFIB
American Heart AssociationAbout the role
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Sr. Program Development Manager, Stroke
This position can be home-based.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
This individual will be responsible for leading the development, implementation, and continuous improvement of the Association’s inpatient quality improvement initiatives, leveraging the Get With The Guidelines® (GWTG) – Stroke registry. Duties include collaborating with cross functional leadership teams, managing workgroups of volunteer subject-matter experts, and developing data‑informed change management across multi‑disciplinary inpatient environments including ICU/CCU, cardiology, emergency medicine, neurology, and case management. Responsibilities include educating and guiding teams through measure adoption, data interpretation, process redesign, and sustaining performance improvement, while also leading to the development of a national quality improvement (QI) framework to increase guideline-directed medical therapy adoption.
- Serve as the primary leader for the Association’s GWTG-Stroke program ensuring program outcomes align with association‑wide goals, mission impact metrics, and national strategic priorities.
- Act as SME for all clinical guidelines and process improvement methodologies across the Quality, Outcomes, Research, Analytics (QORA) business unit.
- Design and implement inpatient-based recognition and award programs.
- Guide and direct QI staff through adoption and sustained execution of evidence‑based inpatient guidelines for stroke and other Association programs.
- Establish program frameworks, improvement plans, and models of practice tailored to clinical workflows.
- Advise Association QI Staff on care process transformation—triage, treatment timelines, transitions of care, and adherence to guideline‑based measures.
- Guide Association QI staff in data interpretation, trend analysis, and performance benchmarking to identify gaps and opportunities for improvement.
- Provide consultation across the Association departments (research, HIT, certification, QI) to integrate hospital system feedback into program evolution.
- Collaborate with external societies and leaders (ASA, AANN, etc.) for strategic alignment and program development.
- Develop and deliver external-facing educational materials, webinars, toolkits, and workflow guidance aligned to Association inpatient programs.
- Support certification teams in developing and maintaining Association certifications by:
- Interpreting standards.
- Advising on required documentation.
- Coordinating assessments and audits.
- Aligning with Joint Commission and Association certification requirements.
- Prepare internal and external reports summarizing progress, barriers, outcomes, and measurable improvements.
Qualifications
- Bachelor’s degree or equivalent work-related experience required, preferably in a healthcare related field.
- 5 years experience in:
- Inpatient clinical care or clinical quality improvement.
- Hospital operations, QI nursing, registry operations, or systems of care.
- Implementing evidence-based guidelines or performance improvement programs.
- Experience collaborating cross‑functionally with diverse clinical teams (hospitalists, ED, ICU/CCU, neurology, cardiology, pharmacy, case management).
- Strong understanding of inpatient quality measures and clinical workflows, especially as it relates to stroke systems of care.
- Ability to analyze and interpret performance data.
- Exceptional relationship management and stakeholder engagement skills.
- Strong communic
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