Global Content Adaptation Lead

<p><span><span><span><b><span><span><span>Global Content Adaptation Lead</span></span></span></b></span></span></span></p> <p> </p> <p><span><span><span><b><span><span><span>Position Snapshot</span></span></span></b><br/> <span><span><span>Location: Linda-a-Velha</span></span></span><br/> <span><span><span>Company: Nestlé Business Services Lisbon (NBS Lisbon)</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>Full-time/ Hybrid mode </span></span></span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><b><span><span><span>About us</span></span></span></b></span></span></span></p> <p><span><span><b>Nestlé Business Services (NBS) </b>is at the heart of the <b>Nestlé Group</b>. We provide Supply Chain, Financial, HR, Digital &amp; social <a name="_Int_jBh8bUAr">media</a>, <a name="_Int_GnQfoGcA">CRM</a> and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.<br/> We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. Don’t miss the opportunity to work with some of the most iconic Nestlé brands such as KitKat, Nescafe, Nespresso, Maggi, Gerber and more! </span></span></p> <p> </p> <p><span><span><b>Position Summary </b></span></span></p> <p><span><span><span><span><span><span>The main responsibility of the Content Adaptation Lead is to lead their sub-stream innovation roadmap, expansion, adoption and provide direction and guidance to Centers Operations tied to delivery. Support engagement streams, while driving best-in-class sub-stream expansion. Build and maintain the sub-stream Delivery Model and Global documentation for content adaptation. He/She is accountable of the sub-stream quality and tackles escalations and is the SPOC for Internal and External Stakeholders </span></span></span><span><span><span>including IMS teams, Group Marketing, IT MSE, Nestlé Category and local Content Studios, partner agencies and Tech Vendors</span></span></span> <span><span><span>for any topic related to their Sub-stream. He/She anticipates innovations intensively and proactively to ensure we continuous deliver best-in-class services leveraging latest technologies.</span></span></span></span></span></span></p> <p> </p> <p><span><span><span><b><span><span><span>A day in the life of...</span></span></span></b></span></span></span></p> <p><span><span><span><span><span><span>-Driving best-in-class sub-stream expansion, building and maintaining the sub-stream Delivery Model and Global documentation.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Defining sub-stream operation KPIs in line with functional strategy roadmap cascading to Centers, by supporting engagement streams.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Functional Lead role, orchestrating sub-stream operations, providing directions, guidance and frameworks to Centers.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Accountable of sub-stream quality and tackling escalations.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Is the SPOC for Internal and External Stakeholders for any topic related to their sub-stream.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Building sub-stream capabilities globally and in Centers (training, scale-up geographically and sub-sub-streams, upskilling, etc).</span></span></span></span></span></span></p> <p><span><span><span><span><span><span> -Evolving with partners' needs i</span></span></span><span><span><span>n-line with </span></span></span><span><span><span>Group Marketing and Integrated Marketing Services priorities.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Guide Centers on delivering best-in-class sub-stream, with quality at the core and upon defined KPIs.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Anticipating overall innovation opportunities </span></span></span><span><span><span>together with Group Marketing and Content Services Leadership. Own the innovation roadmap from design to delivery.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Producing and updating global communication materials, processes, training and reporting for their sub-stream.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>-Partner with internal departments, </span></span></span><span><span><span>Nestlé content studios and partner a</span></span></span><span><span><span>gencies to achieve