Head of Controlling - Transversal Lead Global IT Controlling & Performance Management

Company Description

About us

Passion for food. Hunger for tech. We make METRO digital. 

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.     

TOM Transformation and Transversal Operating Model

At METRO, we are progressing on our digitalization journey and undergoing a worldwide transformation.

Our new Target Operation Model (TOM) is specifically designed to build a business-led IT organization that directly aligns with METRO’s sCore strategy. This includes establishing a high-performing IT structure capable of responding flexibly and swiftly to business needs, minimizing duplication of effort, and driving operational efficiency across METRO’s global operations.

As part of this transformation, enabled by the TOM ecosystem, we are introducing new leadership roles to bring this vision to life.

Job Description

How will you make an impact?

We are looking for a dedicated individual to join our team as a Head of Controlling / Transversal Team Lead for Controlling. In this role you will ensure cross-functional alignment, standardization, and governance across platforms.

You will support platforms on demand with specific expertise, establish standards and guidelines across functions, and facilitate TOM-wide alignment on processes and ways of working. You will drive financial steering and performance management by overseeing IT spend, budgets, forecasts, and P&L, while ensuring consistency, transparency, and efficiency across all controlling processes.

Your Responsibilities:  

Support of Platforms and Resource Allocation

• Lead the high-pace controlling transformation by optimizing, automating and outsourcing technical reporting and cross-charging tasks and accelerating value-added business steering and performance management.
• Handle accountability for the IT spends of the group and providing estimates and forecasts, including chances and risks, consolidating numbers for ABR and QBR.
• Take responsibility for the budget, FC, and actual P&L for METRO.digital and countries.
• Drive P&L management and financial steering.
• Implement cost type ownership with business representatives and moderate regular cost reviews, with follow-up.
• Ensure consistency and reliability of all business cases around IT.
• Develop and facilitate performance management on different levels, starting from top management strategic KPIs, to teams and solution specific targets and results.
• Start and scale team support from our Shared Service Center (GSC) in India.
• Communicate to and with top management on an executive level.
• Build fact-based, relationship-driven stakeholder management with senior leadership and peers, within and beyond METRO.digital.
• Provide on-demand support to squads by assigning Transversal Team Members to assist platform activities temporarily;
• Actively engage with squads to offer expertise, guidance, and problem-solving when transversal support is required;
• Ensure that Transversal Team Members are available and equipped to jump into any squad to meet immediate platform needs, but without being permanently assigned to a specific squad;
• Regularly review and adjust the backlog as necessary to respond to shifting priorities, urgent platform requirements, or new business goals;
• Provide support to platforms by standardizing the way services are delivered across different squads, ensuring consistency and efficiency in execution.

Set Standards for Ways of Working

• Define and enforce standardized processes and ways of working across the organization, for area of expertise;
• Regularly review and update standards to reflect the industry’s best practices.

People Management

• Act as the disciplinary line manager for all Transversal Team members;
• Lead and develop a team of 10-15 controllers, blending motivation and inspiration with accountability;
• Conduct regular performance reviews to ensure continuous development;
• Lead the hiring process for new members, ensuring transversal and cross-functional fit;
• Take responsibility for the ongoing career development of transversal team members, identifying training and learning opportunities;
• Facilitate career progression paths for transversal team members, empowering them to reach their full potential within the organization.

Qualificat