Senior Program Manager - Surface Devices, Product Development

Senior Program Manager - Surface Devices, Product Development

Join the team that brings Microsoft’s vision to life. Surface Devices enhance the Microsoft experience by designing products that empower users, elevate productivity, and lead the Windows ecosystem. As a core member of this team, you’ll help deliver the future of how people interact with technology — seamlessly, intuitively, and with purpose — while driving the business forward to empower more customers. 

As a Senior Program Manager, you will be responsible for product development from concept to mass production for Surface devices. You will work with Program Manger peers, Product Management, Tier 1 and 1.5 suppliers, HW and SW developers, Industrial Design, Quality and Manufacturing teams to align objectives, create product specifications, implement a plan, and ultimately deliver a high-quality product. You will be accountable for the relationship with development partners as the main point of contact for program delivery. This role is based in Redmond, Washington. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner with Product Management and key internal stakeholders in the definition of product features and translate these into product design requirements for Tier 1 supplier partners that meet product cost, investment and schedule goals.
• Lead through ambiguity; translate ideas and conflicting inputs into crisp requirements and high-fidelity program plans.
• Lead through influence; align a core team of engineering, design, quality, finance, manufacturing and other stakeholders by building trust and shared ownership to drive program definition and predictable execution.
• Leverage Tier 1 suppliers for product hardware design and validation phase build execution. Negotiate program schedules and total program investment in partnership with internal teams.
• Drive the execution of your program plan. Anticipate risks; assess, mitigate, and manage accordingly. Identify conflicts and lead the cross functional team to a healthy closure. Organize and present program reviews/status to leadership team on a weekly cadence.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development 
  • OR equivalent experience. 

• 5+ years experience creating functional specifications, project schedules, and execution plans.
  

• Experience in one or more of the following areas: Device design and system integration, Partner-leveraged product development, Mechanical, Electrical or Software design of consumer electronics, PC architecture, CPUs, and memory technologies. 

Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development
  • OR equivalent experience.
• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, ta