Access Center Case Manager

Description

JOB TITLE: Case Manager

REPORTS TO: Access Center Case Management Supervisor

SCHEDULE: Saturday-Sunday 9am-4pm & Monday-Wednesday 3pm-7pm

LOCATION: Venice, CA

STATUS: Part-Time, 26 hrs/wk, Non Exempt 

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below] 

SALARY RANGE: $24.00/hr 

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. 

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE

The Access Center Case Manager position will support the flow and responsibilities of Access Center Programming and Case Management. The Access center case the manager will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.

WHAT YOU’LL DO:  

• Support Access Center Case Management Team in day to day operations and programing of the Access Center
• Run Front Desk operations on a rotation basis ensuring members are connected with needed programs and services
• Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed
• Use a harm reduction, trauma-informed, housing-first model when working with youth
• Provide mediation and crisis intervention to youth as needed
• Participate in team approach to developing youth driven treatment plans, case summaries, and progress reports as needed
• Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop-in Case Management data
• Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
• Advocate by attending external community meetings with government agencies and community groups
• Support members with housing and health and wellness goals
• Work collaboratively across internal departments and assist with general SPY programming as needed
• Work within established legal and ethical guidelines
• Ability to work nights/weekends in near future.
• Other duties as assigned to support the mission of the program and organization.

Requirements

WHAT YOU’LL NEED:

• Bachelor's Degree in Social Work, Psychology, Sociology or related fields is preferred.
• 1-2 years of experience in social services or related fields is required. 
• 1+ years experience providing direct services to high-risk youth including counseling and advocacy is required.
• 1+ years of experience providing direct services to high-risk youth.
• 1+ years of experience working in an Access Center environment.
• Working knowledge of child and adolescent social, emotional, and cognitive
  development, trauma informed care and harm reduction service model.
• A commitment to and passion for the mission, vision, values and culture of SPY.
• A self-starter who is prepared to drive innovative solutions for an emerging
  organization.
• An ability to work in a fast paced environment that requires effective
  collaboration with a variety of organizations and individuals.
• Must possess great communication and organizational skills .
• Proficient in Microsoft Office and Google Drive.
•  Must have reliable transportation, valid California drivers license and proof of current insurance.