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Administrative Assistant 1

Pioneer Human Services
United Statesfull_timeVerifiedPosted 20 May 2025

About the role

 

 

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

 

We are currently looking for a Administrative Assistant I  with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

 

Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation:

New hires start between $17.00 and $20.78 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

  •  Medical
  •  Flexible spending
  •  Dental
  •  Vision
Additional coverage after 60 days:
  •  Life
  •  AD&D
  •  Disability
Other benefits:
  •  Dependent Daycare Flexible Spending
  •  Tuition assistance (100% for bachelor's, 50% for graduate programs)
  •  Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
  •  Employee recognition programs
  •  Public transportation discount
  •  Employee assistance program (EAP)
Join Pioneer and be part of a team that values and invests in you.

 

What you'll do
The Administrative Assistant supports the assigned group with administration duties, they will assist with contract and insurance billing, fee collections, client scheduling and database management. As the Administrative you will ensure provision of quality and cost effective services.

Primary/essential duties and responsibilities are but not limited to:

  • Preparing monthly invoices and reports as requested for all contract providers
  • Creating and distributing, prior to designated deadlines, all contractual deliverables
  • Collecting required data for all quarterly deliverables
  • Assisting with insurance and private pay billing
  • Database entry and management including running reports
  • Developing and maintaining internal tracking systems and reports for QA purposes
  • Preparing professionally written documentation and correspondence
  • Copying and maintaining forms/documents/new client files
  • Filing of agency correspondence and assisting with maintenance of clinical records
  • Performing general offices tasks including; answering phones, ordering office supplies, distributing mail, light cleaning, and maintaining and operating copier, fax machine, phone/voice mail systems, and document shredder
  • Assists Director in gathering and analyzing data related to Quality Assurance activities to maintain quality of care consistent with or exceeding Washington State standards
  • Analyzes data from multiple data sources as directed
  • Prepares and assists in the preparation of data reporting as directed
  • Providing excellent customer service to staff, clients and community partners.
  • Scheduling client appointments
  • Making a

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Company

Pioneer Human Services

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