Regional Director, Outreach and Partner Engagement (Southern CA)

Compensation Range:

Annual Salary: $87,923.00 - $118,690.00

Position Summary

Candidate must reside in Southern CA; will support partnership activations, business development, and outreach activities in Southen California and Arizona. 

The Regional Director, Outreach and Partner Engagement is a key member of the Strategic Partnerships and National Outreach team. Identifies clients’ goals, organizational structures, and communication channels, recognizing potential opportunities to grow the business with both existing and new accounts for Workforce & Community Education (WCE). Engages external partners, including employers and larger organizations, with experience and knowledge in key areas including the following:

• Tuition Assistance
• Customized Education
• Workforce Development
• Hiring Partnerships
• Diversity, Equity, and Inclusion Training
• Prior Learning Credit
• Credential Rich Pathways
• Employee Resource Groups

The Director executes major account activation and strategy, as well as serves as a key business development resource in partnership with the VP, Partnership Development and other National University leaders. Leads a team of Outreach Specialists who champion the growth of National University’s educational partnerships and community outreach by growing university enrollments, increasing brand awareness, and addressing current and future workforce education demands in an assigned territory/region. Plans and implements partner engagement and outreach strategies and actions, while representing the University to external constituents (e.g. corporate and healthcare partners, government partners, education agencies, public safety agencies, military installations, professional associations, etc.). Builds and sustains working relationships with WCE’s organizational partners and priority prospective partner organizations to promote the University’s vision, mission, and values. In close alignment with WCE leaders and teams, the Director also plans and leads the outreach team’s presence within the university, the community, across industries, and throughout the community-at-large in multiple assigned territories in assigned region.

Essential Functions:

• Lead the development and execution of strategic industry and community partnerships and channel strategies to drive revenue across multiple lines of business.
• Engage Senior Executives in strategic discussions and decisions related to establishing new partnerships and opportunities.  
• Develop relationships with employers and industry leaders to understand and translate industry and professional needs into relevant course offerings and trainings.
• Lead a team of outreach specialists as they contact B2B prospects (email, telephone, face-to-face, direct mail, and networking events) to schedule meetings and explain/answer questions and conduct presentations on partner benefits to activate partnerships regionally and across industries.
• Coordinate existing and new educational partnerships’ growth opportunities with partners, strategic organizations, and other regional and national accounts.
• Plan, coordinate, and manage recruitment activities such as webinars, education fairs, trade shows, conferences, open house/information sessions, and networking events to develop industry and community contacts.
• Standardize the documentation, tracking, and ROI analysis of outreach efforts on Client Relationship Management (CRM) and other scheduling software (Salesforce and Monday.com) for planning, reporting, and analysis purposes.
• Lead alignment efforts with various departments, faculty, and leadership throughout the university in order to maximize outreach and partnership revenue-focused plans and relationship goals. This is accomplished by working with Academics, Registrar, Enrollment, Student Services, Career Services, WCE PACE, and other departments that increase understanding, acceptance, and support for WCE offerings and programming among all constituents.
• Collect, analyze, create, and interpret reports for senior leadership on a variety of metrics and KPIs.
• Participate in budget planning by providing historical data and projections and developing strategic plans.
• Set clear performance metrics and expectations, monitor progress, and provide feedback to drive continuous improvement. 
• Foster a culture of innovation and continuous improvement by encouraging experimentation and embracing new i