Retail Market Mgr II

Work Location:

United States of America

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Retail Market Manager (RMM) - Vermont provides leadership and direction to Stores assigned to a geographic Market. Drives service and advice goals through execution of behaviors and outcomes, coaching, rewards & recognition and talent management.  Acts as a community leader and representative of the TD Brand, developing new business opportunities and expanding relationships. Demonstrates a thorough understanding of market and economic trends.  Builds a transparent, positive and purpose driven work culture by leading, coaching and developing Store Managers and Store Leadership colleagues toward achieving overall Store/business results and professional/personal development objectives.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Provides leadership primarily to Community and Stores
• Oversees and leads a network of diverse Stores while growing talent, developing skills and capabilities to achieve career goals, supporting project/initiative success and achieving business results
• Possesses expertise in customer, products and channel strategies
• Provides strong governance and stakeholder management
• Executes consumer banking strategies in diverse geographic markets
• Requires deep expert process management and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps
• Provides coaching, mentorship, and guidance to others within area of expertise
• Manages and oversees the overall discipline and strategy for their assigned Stores while aligning to Bank's best practices
• Oversees management of team requiring workforce to decision on acceptable level of risk (Moderate to High potential loss and/or reputational risk
• Acts as the second highest point of escalation/contact within the Store and Market for issues raised from customers, other internal groups and/or partners
• Involves regular contact with cross-functional teams across TD Bank or external contacts and/or customers

Education & Experience:

• Undergraduate degree or equivalent experience
• 7+ years of relevant experience
• Consumer lending experience preferred
• Previous sales and business development experience a must
• Exhibits strong leadership competencies, collaboration, flexibility, influence, innovative, creativity, integrity and passion
• Strong project management skills with ability to influence at all levels
• Proven ability to multi-task in a fast- paced sales environment
• Proven ability to negotiate, manage relationships and influence across business lines
• Excellent written and verbal communications skills
• Demonstrated sales administration and management ability
• Strong understanding of store operations, policies and procedures
• Proven analytical skills
• Proficient with Microsoft Office Suite
• Extensive regional travel required

Customer Accountabilities:

• Supports the Retail Market President with the execution of key bank and regional strategies, ensuring consistent messaging, coaching and Market management
• Leads, coaches and develops Store Managers and Sto