Solutions Analyst

Company Description

Who we are:

There's no such thing as a typical Informa colleague…And that's how we like it. We're a diverse Group, with over 10,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience, and knowledge. It’s what makes us who we are.  All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding, and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth.

As a division of Informa, a FTSE 100 company, Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions.  People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe.

Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.

Job Description

What we’re looking for:

As a Solutions Analyst at Informa Markets, North America, in our Technology Transformation Department, you will be instrumental in the development and implementation of efficient business, financial, and operational systems. Your mission is to empower the transformation of technology, delivering strategic results and business-aligned solutions. As part of the Product Management team, you will collaborate with Commercial Leadership, Event teams, Operations, Global Shared Services, Technology groups, and External Vendors, ensuring the harmonization of business and technical roadmaps.  This is your chance to significantly contribute to the future of Informa Markets North America Business (IM NAB), working in tandem with our Product Managers, Technical Program Managers, Commercial leadership, and central partners across the enterprise.

As an expert in business process and design thinking, you'll lead the analysis of products and data to support development priorities, vendor selections, business cases, proposed projects, and system requirements. You will be proficient in combing through data schemas and data lakes, compiling insightful reports based on your findings, outlining probable causes, and proposing solutions to system issues. With a wide portfolio of projects and tech solutions, this role offers the chance to make a global impact. If you're a data-driven team player with experience in working with diverse matrixed teams to deliver timely results, we would love to hear from you.

Be the catalyst that helps shape the technological landscape for IM North America!

Qualifications

Role Accountability and Duties:

Strategy & Execution

• Collaborate with cross-functional teams to translate business needs into technical solutions.
• Evaluate products, vendors and integrations and find ways to improve performance and engagement
• Create reports and presentations about data findings, insights and recommendations
• Make recommendations to facilitate achievement of corporate goals.
• Monitor industry trends and competitor strategies to inform organizational decision-making.
• Define and measure key performance indicators to assess the effectiveness of implemented strategies.

Data Analysis & Design:

• Analyze existing datasets to unlock smarter solutions
• Conduct detailed requirement analysis and document bespoke systems and processes.
• Coordinate with IT and development teams to ensure alignment of technical specifications with business objectives.
• Contribute to the design, development, and testing of solutions

Operational Delivery:

• Ensure the seamless integration of new solutions into existing business processes.
• Liaise with stakeholders to gather feedback and continuously improve solution effectiveness.
• Monitor and report on the operational performance of implemented solutions.
• Manage budgets and resources effectively to ensure timely delivery of business solutions.

What you bring to the team

• 3-5 years of experience in a Solutions Analyst or Product Analyst role, or similar positions in the field.
• Demonstrated expertise in documenting and recommending business solutions that align with organizational goals.
• Strong strategic