Sales Engineer - USA

Requisition Number: 71261

LOCATION: Home based in the USA

 

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

iBwave is the global leader at innovating and delivering a Solutions Portfolio that simplifies the lifecycle of converged networks and keeps the world connected. As the power behind great in-building & campus outdoor wireless enabling billions of end-users and devices, iBwave is the global industry standard. Our software solutions allow for smarter planning, design, and deployment of any wireless network project regardless of size, complexity, or technology. Along with innovative software, we are recognized for world-class support in 100 countries, providing the industry’s most comprehensive components database and a well-established certification program. 

 

 

Role Purpose

 

The Sales Engineer provides consultative technical expertise to support sales opportunities, accelerating revenue growth across the region. This role involves presenting wireless and wireline design solutions, conducting proof-of-concepts, and acting as a key liaison between Sales, Marketing, Product, and R&D teams.

Key Responsibilities

 

• Develop and present tailored technical solutions that address client challenges through a consultative approach (on-site and virtual).
• Serve as a trusted technical advisor for clients, Sales, Marketing, Training, Product, and R&D teams.
• Deliver solution workshops, product demonstrations, technical training, webinars, and proof-of-concepts while clearly articulating business value.
• Create and maintain reusable industry-specific assets, demonstrations, and technical collateral.
• Stay current on industry trends, business processes, and competitive landscapes relevant to client industries.
• Translate client business and technical requirements into effective solution proposals.
• Provide pre- and post-sales support, including solution design, proposal development, and deployment assistance.
• Support RFP processes with technical responses and solution recommendations.
• Document and recreate technical issues, escalating and driving resolution as needed.
• Participate in RF engineering activities, including product testing, feature validation, and special projects.
• Capture and document customer feature requests to inform product development.

Experiences/Education - Required

 

• Hands-on RF engineering experience in in-building and outdoor design, DAS, small cell, CRAN, Wi-Fi, and complex venue deployments.
• Proficiency with iBwave’s suite Solutions (Reach, Design, Wi-Fi, FiberPass, Mobile, Unity).
• Deep expertise in designing, deploying, and optimizing wireless networks (including passive and active DAS).
• Proven ability to manage multiple priorities, meet deadlines, and communicate risks effectively.
• Knowledge of equipment vendors and data co