Project Manager, Americas

Description

At AlgoSec, what you do matters! 

Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. 

Join our global team, securing application connectivity, anywhere. 

We are hiring a Project Manager, to join our Techncial Services team. 

Reporting to: Manager, Project Management, Americas 

Location: Peachtree Corners, GA (Hybrid) or East Coast US (Home Office)

Direct employment 

Responsibilities

• Accelerating solution adoption, ensuring retention and customer satisfaction as well as building the efficiency of the team. 
• Accountable for all customers' needs throughout the entire engagement life cycle, including all deployment and Production stages. Ensuring customer satisfaction. 
• Passionate about engaging AlgoSec customers. Assist them in gaining more business value by moving them to production. 
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives. 
• Deliver appropriate and effective executive level communication.  
• Lead and direct interaction between the customer, partners, and the internal project team to ensure appropriate relationships exist to produce positive project outcomes. 
• Engage and manage sub-contractors, including following current Terms and Conditions 
• Advocate customer needs/issues cross AlgoSec’s departments. 
• Establish a trusted/strategic advisor relationship with the customer and drive continued value of our products and services. 
• Ensure that all projects are delivered on-time, within scope and within budget. 
• Assist Account Managers in pre-sale stage and comfortable developing SoW (Statement of Work) & Jump Start Packages 

Requirements

Requirements

• At least 5 years of experience in Project Management or proven experience of increasing customer satisfaction, adoption, and retention - outbound customers - a must. 
• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 
• Worked in large technology environments / enterprises. IT and security background, especially in firewall administration and configuration – Preferred 
• Dynamic and proactive personality with excellent interpersonal skills. 
• A very good understanding of Change management processes and procedures. 
• Operates well under-pressure as well as being result oriented. A "Can- Do" personality. 
• Impeccable written and verbal communication skills. 
• Adaptability: Demonstrates persistence and overcomes obstacles. Fast learner and works well independently. 
• Performs well in a matrix management environment. 
• Thrives well in a multi-tasking environment and can adjust priorities on-the-fly. 
• Ability to see the broader view, though detail oriented and analytical. 
• Critical thinking skills to ask probing questions to understand clients’ business needs. 
• Listens intently to others, taking time to understand the points being made, asking questions when appropriate, and allowing for professional courtesy in conversations. 
• Self-starter with high level of integrity. 
• Pleasant to work with. 
• Exposure to Process Improvement Disciplines like Six Sigma or Lean Six Sigma is a plus. 
• Willingness to travel within the US & abroad (approximately 10%). 

A reasonable estimate of the OTE for this role, at the time of posting, is $90,000 - $110,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still encouraged to apply. 

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. 

Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.