Production Supervisor (CB)

The Production Supervisor oversees daily operations on the production floor, ensuring the safe, efficient, and high-quality execution of the production schedule. This role manages staffing, equipment, and inventory needs while ensuring adherence to food safety, workplace safety, and sanitation standards. The supervisor leads and develops a team of Roasters, Production Technicians, and Team Members through hiring, training, performance management, and continuous improvement initiatives. They collaborate with cross-functional departments to resolve issues, support process enhancements, and maintain accurate reporting. This position plays a key role in sustaining a positive work environment and aligning operations with Peet’s values and production goals.

Responsibilities: 

Production Management
•    Oversees daily operations on the production floor, ensuring schedule adherence and alignment with safety, quality, and productivity targets.
•    Manages staffing schedules and inventory needs, maintaining accurate production and inventory records.
•    Coordinate staffing needs to meet daily schedules, including arranging temporary workers and managing schedule changes.
•    Partners with the Production Planner regarding capacity planning and production requirement updates.
•    Implements and supports technology and process improvements introduced by the Engineering and Coffee departments.
•    Coordinates equipment maintenance and repair with the Engineering and Maintenance Department, identifying modifications to enhance efficiency.
•    Upholds rigorous cleanliness and sanitation standards to ensure readiness for quality and food safety certification audits
•    Promotes a safe work environment by proactively addressing and communicating safety concerns
•    Conducts hands-on quality control and monitors key production checkpoints to adjust workflow and address bottlenecks.
•    Applies 5S and Lean Manufacturing principles to drive continuous improvement.
•    Completes shift-level reporting on production results. 
•    Ensure accurate ERP transactions by the production team, investigate and explain variances, and drive process improvements to reduce errors.
•    Brings Peet’s Core Values to life: Accountability, Curiosity, Mastery, and Inclusivity.

Employee Management 
•    Leads team compliance with workplace safety, food safety, and quality certification programs.
•    Oversees staffing levels and scheduling to meet production needs, including temporary workforce coordination.
•    Oversees the full employee lifecycle, including hiring, training, development, evaluations, disciplinary action, and compensation decisions.
•    Develops and delivers training programs for Production Technicians and Team Members to support onboarding and skill advancement.
•    Manages and verifies timekeeping records for direct reports in Workday, ensuring accurate labor tracking, attendance, and compliance with scheduling policies.
•    Fosters a fair, inclusive, and team-oriented work environment aligned with company policies and values.

Other Duties
•    Actively participates in department and cross-functional meetings.
•    Drives employee engagement through recognition programs and positive workplace culture initiatives.

Qualifications:

Required 
•    Minimum 5 years of supervisory experience in food or beverage manufacturing.
•    Proven ability to manage high-volume, fast-paced, multi-department production environments while balancing multiple priorities.
•    Strong background in labor analysis, cost control, and productivity optimization.
•    Demonstrated experience implementing and enforcing food safety procedures (e.g., GMPs, SSOPs, Employee Adverse Health policies) and workplace safety standards.
•    Excellent organizational, leadership, and communication skills, with the ability to collaborate effectively across departments.
•    High level of professionalism: reliable, punctual, detail-oriented, self-motivated, and results-driven.
•    Ability to maintain confidentiality and ensure compliance with all company policies and procedures.

Preferred
•    Bachelor’s degree in Operations, Supply Chain, Management, or related field, or equivalent experience.
•    PCQI or HACCP certification.
•    Familiarity with AIB Consolidated Standards and food safety audits.
•    Experience with Lean Manufacturing or Continuous Improvement methodologies.
•    Proficiency with ERP systems and supply chain software platforms.

Physical Demands:

•    Must be able to remain on feet for extended periods, including shifts exceeding 9 continuous hours.
•    Must be able to lift and carry up to 75 pounds.
•    Must be able to perform task