(USA) Director, Transitions and Transformation-2

Position Summary...

What you'll do...

2 new headcount based in Bentonville, AR

Successful candidate for one role MUST speak Mandarin

Requires knowledge of:
Internal service offerings; Service offerings from third parties; Business case creation methodologies and value propositions; Business metrics and frameworks (for example, return on investment, cost-benefit analysis).
To advise and consult with stakeholders at the executive level by identifying opportunities for business transformation. Guides stakeholders on the appropriate solutions to solve business challenges. Reviews business cases for transformations and partners with internal customers for detailed business cases on complex transformations by identifying, analyzing, and explaining appropriate metrics and findings. Advises stakeholders on the right approaches for the organization using data-backed approaches with appropriate metrics. Highlights best practices and industry benchmarks.
Business Process Modeling:
Requires knowledge of:
Business process modeling tools and techniques; Transition management frameworks and methodologies.
To understand the broader business contexts and details involved in business processes and applies past experience to build detailed process understanding for complex and large-scale projects. Discusses the results of successful process transition interventions among diverse scenarios and provides advice on current scenarios. Evaluates and simplifies existing business processes using process modeling techniques to identify gaps and redundancies across large and complex projects. Leads the transition of processes into Enterprise Business Services (EBS) or to third-party providers by applying appropriate methodologies and frameworks to complex and large-scale projects.
Reviews process performance and metrics and makes decisions on final handovers to affected process owners.
Project Management:
Requires knowledge of:
Project management tools, techniques, and methodologies; Project tracking tools, dashboards, and reports; Change management.
To monitor and review major projects for critical paths, actual status versus planned, process and value gaps, mitigation strategies, financial goals, and communication plans. Oversees the development of project management methodologies, toolkits, and practices. Monitors the industry for fresh approaches, benchmarks industry best practices, and adjusts approaches in response to changing business needs. Establishes decision frameworks, ensures role definition and clarity of deliverables, and drives process management consistency. Oversees conversations with business stakeholders and leadership on setting expectations, project updates, and the delivery of end results.
Understanding Business Context:
Requires knowledge of:
Industry and environmental factors; Common business vernacular; Business practices across two or more domains (for example, Product, Finance, Marketing, Sales, Technology, Business Systems, Human Resources) and in-depth knowledge of related practices.
To influence business stakeholder decision-making in an assigned functional area of work. Translates business requirements into strategies, initiatives, and projects, aligns with business strategies and objectives, and drives the execution of deliverables. Demonstrates a deep expertise of multiple business units/organizations being supported. Challenges business assumptions on topics related to assigned domain expertise. Develops new, organization-wide processes and ways of working in an assigned functional area of work. Teaches and guides team members on best practices for new business insights. Proactively engages in the external community to build Walmart’s brand and learn more about industry practices.
Service Excellence:
Requires knowledge of:
Relevant kno