Senior System Manager, Data and IT - Workday

Company Description

Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve technology operations and systems. We are seeking a skilled Sr. System Manager with experience in ongoing management of Workday and management of data housed in the system. This role will act as a domain expert on our ERP projects and collaborate with all levels of the Talent, Accounting, Finance, IT, and school-based teams and will oversee the planning, prioritization, and execution of the Workday roadmap.

Team Management:

• This position directly manages up to 4 FTE across multiple levels and indirectly has oversight of Workday related work for up to 5 FTE in Financial and Talent teams.
• Oversees and ensures that Workday system management is efficiently and effectively driven across Uncommon.
• Provide a clear vision and objectives for the Workday Team and its role within Uncommon.
• Guide and review team member work product (e.g. product roadmaps, product documentation, product backlogs, change requests).
• Support the team members' individual growth within Uncommon and the K-12 Data and technology space
• Lead problem-solving for the team: identify trends and difficulties with our systems and lead ongoing efforts for system and process improvements that make progress toward the long-term vision of IT at Uncommon.
• Train team members in System Management and IT standard processes.

Leadership:

• Provides leadership and direction for enterprise systems management team
• Lead and coordinate deployment activities with Information Technology teams and business areas and/or service providers, to ensure system compatibility and cross-department requirements are met
• Assist in the preparation of presentations to the senior leadership in the organization
• Collaborate with the D&IT Leadership Team to drive team and org-wide initiatives.

Program Management:

• Collaborate with System Managers across the Home Office and D&IT to design and maintain a technology ecosystem that takes full advantage of the features available in Workday and collectively follows the IT change request process
• Work closely with Talent, Finance, and Operations team leaders to identify and implement methods for improving current processes, promoting process standardization, efficiency and standard methodologies within the bounds of the system.
• Lead the software update process (test updates, communicate the impact of changes, update documentation, and processes)
• Responsible for application integration with 3rd parties applications, including reporting/business intelligence systems and payroll.
• Propose system design/enhancements based on problems and product requirements
• Identify standard methodologies and process improvements, and ensure these are being used and documented

System Management:

• Works with IT Operations leaders and architects to ensure the integrity and acceptable architecture and performance of the systems.
• Maintain the current systems infrastructure and lead the future implementation and maintenance of ERP system solutions based on strategic and functional needs.
• Management of the overall systems design, architecture, deployment, support, and life-cycle management activities, methodology, and processes.
• Collaborate with IT team members to ensure that processes are in place to achieve unified technical architecture and technology across all systems and regions.

Vendor Management:

• Lead renewal and payment of yearly contracts
• Establish relationships with vendors, act as liaison between vendor and Uncommon on any projects, and own school-level issues & difficult conversations.

Compliance:

• Partner with both internal team members and the vendor to ensure that all data is maintained in a manner that is compliant with both industry standards and relevant laws or regulations in regard to data security and privacy.

Qualifications

Education Requiremen