Territory Manager, Specialty Care Business Development (CL/Human Services)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Human Services

Seeking 3+ years P&C underwriting experience specifically in Human Services industry. Knowledgeable about trends that effect Human Services such as levels of care requirements, funding, federal and state oversight/involvement. Experience underwriting relevant/adjacent professional liability or abuse coverages (i.e. healthcare, senior living) may also be considered.

Ideal candidate located on the east coast, with preference for NC, SC, VA, MD or DC.

Compensation grade GSD130.

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Job Description Summary

On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!

As a Territory Manager, you'll market, manage and underwrite commercial business with select agencies or brokers. We'll count on you to drive profit and premium to meet financial goals and objectives through developing, negotiating and implementing business plans. You'll lead and influence agencies by creating sales strategies and implementing sales processes and practices that drive new sales, increase shelf space, profit and customer retention. To succeed, it will be important to collaborate with internal business partners to support and increase the overall Nationwide presence.

Job Description

Key Responsibilities: 

• Monitors market conditions, competitive landscape and confirms information gathered within market space. Researches risk, environment and other factors to win the account.

• Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes plans to resolve those situations.

• Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards.

• Manages workflow and intricacies of underwriting assigned work by utilizing company tools and systems. Ensures file handling quality and workflow efficiency. Manages large, sophisticated work and coordinates work with others to meet service level agreements. Effectively influences activities of the team to facilitate the successful delivery and execution of select agency business plans.

• Drives robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints. Ensures strong territorial objectives to improve profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates the efforts of the Middle Market Underwriting Team on new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.

• Markets Nationwide products and services to help drive agency and company results, including all products that may improve offerings. Assists agency with strategies for pipeline management, producer development and developing b