Security Officer (Overnight)

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list!  If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive wages

• Paid vacation after 6 months of employment

• Paid sick time and holiday pay

• Health & well-being benefits after 60 days of employment

• 401(k) with employer matching

• Free onsite parking and discounted bus passes

• Complimentary meals

• Discounted hotel stays

• Career development programs and tuition reimbursement

• Community volunteer opportunities

Responsible for patrolling and monitoring hotel facility to ensure the safety and security of guests and employees and the protection of hotel property and assets.  Reports suspicious / unsafe activities or conditions to Security management to obtain direction and assistance.

Job Specific

• Performs Security Office, Employee Entrance and Patrol operations as outlined in the Standards of Performance Manual for Security Officers

• Thoroughly understands all Hotel Emergency Response Procedures and is able to respond appropriately to all situations

• Monitors/controls access to all facility employee entrances, ensures that only authorized individuals enter

• Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors

• Inspects all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials

• Verifies that all materials leaving facility are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized

• Maintains signature lists of Management personnel authorized to sign package removal passes

• Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution

• Prepares necessary maintenance requests for safety related maintenance requirements identified

• Monitors CCTV cameras, radio communications, and Fire Control Computers

• Documents all security related issues and assistance provided in appropriate Security reports

• Logs, stores, and returns lost and found items in accordance with hotel policies

• Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy

• Monitors and ensures compliance to hotel key control policies by all employees

• Interacts with guests in a courteous and professional manner

• Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence

• Completes all daily reports in accordance with the Safety Security Manual

• May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles

• May assist in the collection/distribution of employee uniforms

• May assist in the distribution of employee paychecks

• May assist in obtaining materials from Storeroom areas during non-operating hours.

• Documents all after hour storeroom entries, reason for entry, ensures proper requisition obtained for all items removed

• Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies

• Answers department phone lines in prompt and courteous manner in accordance with all Loews hotels standards

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow employees

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures