Maintenance Operations Manager

Location

Foundry Lofts - 301 Tingey Street S.E.

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Area Operations Manager is responsible for overseeing multiple properties within the Brookfield Properties Multifamily portfolio, providing strategic leadership to onsite maintenance teams. Although primarily based at one property, this role will be responsible for the management of several locations, ensuring effective maintenance, landscaping, interior and exterior upkeep, and custodial services. The manager is committed to upholding consistent operational standards, promoting best practices, and promptly addressing property-specific needs.

Additionally, the Area Operations Manager manages and coordinates the daily operations of high complexity, multisite apartment communities (1 -3), and/or mixed-use community (e.g., retail, parking, office). Key responsibilities include enhancing operational efficiency and maintaining the highest standards of property maintenance and service delivery.

Supervises and leads a team to manage the mechanical maintenance, grounds keeping, interior and exterior maintenance, custodial, housekeeping and food court activities at mixed use and/or multifamily residential property.

Essential Job Functions

1. Supervises the mechanical maintenance grounds keeping, interior and exterior maintenance, custodial, housekeeping and/or food court employees.  Hires, trains, schedules, disciplines employees.  Oversees and reviews their work.  Performs performance appraisals and recommends pay changes. (20%)

2. Oversees the day-to-day mechanical maintenance, grounds keeping, interior and exterior maintenance, custodial, housekeeping and food court functions to ensure the prompt and efficient maintenance, repair and servicing of equipment and facilities within budget constraints. (20%)

3. Troubleshoots complex maintenance problems and develops creative solutions.  Performs complex maintenance duties as necessary.  (10%)

4. Interfaces with contractors and vendors.  Creates written specifications and secures bids for services in accordance with established bid process.  Researches and evaluates new housekeeping and maintenance products and procedures.  Solicits bids, negotiates with vendors for goods and services.  Holds vendors accountable for quality of work, billing accuracy and adherence to property policies and procedures for all projects. (20%)

5. Interfaces with tenants and/or residents regarding their maintenance and housekeeping needs.   (10%)

6. Establishes schedules for repairs and preventive maintenance and ensure they are adhered to.  (10%)

7. Prepares and makes recommendations for the annual maintenance budget.  Implements approved budget on a day-to-day basis and is accountable for operating the property within the budget guidelines.  (10%)

8. Other duties as assigned.  (0%)

Education

This position requires a(n) High school & Vocational Training in General Studies.

Additional degree(s) that are preferred for this position include:

Undergraduate (Bachelor) Degree in Engineering or related discipline

Work Experience

Below is the required/preferred work experience for this position:

5 - 7 Years: Office building, shopping center, or multi-unit residential maintenance function - Required

Note: 5 - 7 Years of experience can offset minimum educational requirements for this position.

Licenses & Certifications

Below are the licenses/certificates required/preferred for this position:

Valid Driver's License (depending on property needs) - Required

EPA/HVAC certified - Required

Certified Apartment Maintenance Tech - Preferred

Compensation

Commensurate with Experience

$86,500 - 121,065 annually

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: