Staff Security Data Engineer - Cribl Expert

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact

This position reports to: Sr. Manager, Security Data Platform Engineering

Security Data Platform Engineering is looking for a Staff Security Data Engineer. This role will focus on supporting Cribl, our integration tool that sends machine log data into our different data lakes.

What you get to do in this role:

• Work with the Security Data Platform at ServiceNow which consists of Cribl and Splunk. Ensure the logging platform meets specification in terms of business requirements, application design, and infrastructure performance.
• Build relationships throughout the enterprise to bring internal business stakeholders and their data into the logging platform.
• Provide coaching and mentorship to technology teams to enable their use of the logging platform to satisfy their business goals.
• Share responsibility for the implementation and maintenance of the logging infrastructure and configuration.
• Work with key stakeholders on developing automations and integrations for the logging platform.
• Document products and deliver demos to team members.

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 8+ years of related experience or equivalent combination of relevant education and experience.
• Cribl edge and stream administrator certifications required.
• Strong knowledge and experience with on-premise Cribl stream and Cribl edge.
• Strong knowledge and experience with working with Linux (RHEL 8) environments and comfortable with command line access.
• Knowledge of how to properly size a Cribl environment to ingest 100+ TB/day in a geographically diverse multi-site environment.
• Strong experience with JavaScript and Shell scripting is required.
• Knowledge and experience with Splunk architecture, interface, and SPL is desirable.
• Familiarity with cloud-native technologies (Kubernetes, containers, AWS, Azure, GCP, etc.) is desirable
• Ability to communicate effectively at all levels of an organization.
• Participate in on-call rotation

Please Note: This position will include supporting our US Federal customers.

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards).

This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.

Due to Federal requirements, only US citizens who are able to acquire a Public Trust Clearance (PTP), will be considered.

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Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer