Mobile Crisis Supervisor/Clinical Supervisor

Description

Job Title:                            Mobile Crisis Program Supervisor/Clinical Supervisor 

Job Classification:            Exempt 

Supervisor:                       Director of Crisis Services 

Location:                           Virginia, MN 

Status:                               Full-time

Pay Band/Salary Range: $74,880 - $99,840 (Pay Band 11) BOE

Benefits:                            Medical, Dental, Life, 401k, PTO 

About Our Workplace:

Range Mental Health Center is proud to be a Certified Community Behavioral Health Clinic (CCBHC). The goals of the Certified Community Behavioral Health Clinics program in MN are to 1) increase access to community-based mental health and substance use disorder services (particularly to under-served communities), 2) advance integration of behavioral health with physical health care, and 3) improve utilization of evidence-based practices on a more consistent basis.

Job Summary

The Mobile Crisis Program Supervisor / Clinical Supervisor provides leadership and clinical oversight to the Mobile Crisis team, ensuring high-quality service delivery for individuals in crisis. This role combines the operational oversight of the mobile crisis program with the clinical supervision responsibilities, overseeing crisis intervention, therapy services, and mental health practitioner supervision. The supervisor ensures the program’s adherence to all regulatory and statutory requirements, enhances operational effectiveness, and supports the overall mission of providing accessible, compassionate crisis care to those in need. 

Duties/Responsibilities:

Program Management & Supervision: 

• Oversee the 24/7 day-to-day operations of the Mobile Crisis program, ensuring effective service delivery and alignment with the organization’s mission and values. 
• Supervise and support Mobile Crisis team members, including clinical and direct service staff, ensuring that they receive adequate training, supervision, and resources. 
• Schedule and assign staff as needed to ensure continuous service coverage, including filling in as part of the Mobile Crisis team during absences or emergencies. 
• Coordinate hiring, orientation, and ongoing training for Mobile Crisis team members, ensuring compliance with regulatory and training standards. 
• Monitor and track treatment plans, documentation, and service delivery to ensure program effectiveness and compliance with DHS, RMHC, and other regulatory requirements. 

Clinical Oversight & Support: 

• Provide clinical individual and group supervision to mental health practitioners, ensuring quality and compliance with agency policies and DHS standards. 
• Offer guidance in developing treatment plans, evaluating clients, and providing psychotherapy to individuals and families in need. 
• Support the clinical development of mobile crisis staff by offering case consultation, crisis intervention strategies, and ongoing training in evidence-based practices. 
• Assist with crisis assistance and intervention as needed, providing direct service in high-stress situations to ensure client safety and well-being. 

Collaboration & Coordination: 

• Serve as a liaison between RMHC and community partners, including first responders, schools, and other service providers, to ensure seamless care coordination. 
• Optimize referrals to and from RMHC, including ensuring appropriate community-based services for individuals outside the scope of the Mobile Crisis program. 
• Build and maintain strong relationships with community stakeholders, service providers, and referral sources to enhance the reputation and effectiveness of RMHC’s crisis services. 
• Track and analyze data related to program effectiveness and make recommendations for operational improvements based on feedback and outcomes. 

Administrative Responsibilities: 

• Collect, analyze, and report necessary data on program performance and effectiveness to RMHC leadership, external stakeholders, and regulatory bodies. 
• Ensure the Mobile Crisis program operates within budgetary guidelines and adheres to all relevant policies and procedures. 
• Provide advocacy and educational services to external partners, helping to position RMHC as the provider of choice for crisis services in the region. 
• Participate in leadership team meetings, ensuring program strategies align with the overall goals of the organization. 

Required Skills/Abilities:

• Highly effective communication skills, both verbal and written, to interact with staff, clients, and community partners. 
• Ability to manage multiple tasks and adapt in a fast-paced, dynamic environment. 
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