Senior HR Information Systems Analyst - UKG

Job Title: Senior HR Information Systems Analyst - UKG

Hours: 40 hours - M-F 8:30-5 PM EST

Location: Open to remote work. Occasional travel is required to Massachusetts as needed.

About The Role:

The Senior HR Information Systems Analyst serves as a technical specialist and key support partner for Tufts Medicine’s UKG platform, with a strong emphasis on inbound and outbound integrations, interfaces, and data workflows. This role ensures seamless data movement between UKG and critical downstream and upstream systems, including Payroll, ERP, Benefits, Talent systems, and clinical operations platforms.

About Tufts Medicine: 

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. The health system is the principal teaching affiliate for Tufts University School of Medicine. The strong relationship between Tufts Medicine and Tufts University School of Medicine is evident in our governance, academic and research structure. Tufts Medicine is comprised of the following clinical entities:

·       Tufts Medicine Professional Group (TMPG)

·       Tufts Medicine Integrated Network (TMIN)

·       Tufts Medical Center

·       Lowell General Hospital

·       MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford

·       Tufts Care at Home

Job Overview

This position maintains the assigned Human Resources Information System (HRIS) to ensure data integrity, report development, system maintenance and more. Responsible for ensuring that HRIS is maintained with current and accurate employee data as it relates to user access, organizational hierarchies, communication templates, integrations and more. Responsible for designing, developing, and supporting assigned applications. Responsible for the operation and maintenance of the activities necessary to ensure the timely production and dissemination of accurate reports, data and management information. Acts as the liaison between the data/information customers to provide specification requirement development support, consultation, and analysis for data/information needs. Responsible for project-based analysis and reporting projects and executive ad hoc report requests. Provides organizational support through analytics using programming, conducting research and participating as a project team leader/member.

Job Description

Minimum Qualifications:

1. Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field.

2. Five (5+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.

3. Three (3+) years of hands-on experience with the Boomi Platform.

4. Hands-on experience with UKG API frameworks, file-based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows.

5. Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies.

Preferred Qualifications:

1. UKG Pro or Dimensions integration certifications.

2. Experience with Mulesoft, SnapLogic, or other middle-tier integration platforms.

3. Familiarity with SQL, relational databases, or scripting languages used for data transformation.

4. Experience supporting ERP or HR technology ecosystems in a large healthcare system.

5. Seven (7+) years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.

6. Experience in a healthcare system or highly regulated environment.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Serves as the subject-matter expert for UKG inbound and outbound integrations, including file-based interfaces, API-driven data exchanges, event-based integrations, and SFTP processes.

2. Maintains, monitors, and troubleshoots all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems.

3. Partners with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture.

4. Leads root-cause analysis on integration failures and partner on long-term solutions to prevent recurring issues.

5. Configures and maintains UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data