Sr. Project Manager

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

POSITION SUMMARY

The Senior Manager, Digital Production is a critical contributor within the DEPT® Delivery team — responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. You’ll work cross-functionally to bring ideas to life, turning strategic direction into high-quality, on-time delivery. This is a short term need through end of year.

This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence.

You are fluent in the tools, methods, and mindsets of digital production — and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.

KEY RESPONSIBILITIES 

This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:

• Project Leadership & Management:
• Manage mid-sized to large-scale digital projects with budgets typically ranging from $500K to $1M+, across websites, digital platforms, content, and campaign initiatives.
• Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
• Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
• Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
• Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
• Anticipate risks and blockers; proactively resolve issues or escalate as needed.
• Process Improvement & Team Collaboration:
• Identify opportunities to streamline project workflows and reduce operational friction.
• Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
• Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
• Champion consistency in documentation, QA, and project standards.
• Client & Stakeholder Relations:
• Serve as a key client point of contact on day-to-day delivery needs — communicating clearly, managing expectations, and keeping momentum.
• Prepare agendas, run project meetings, and ensure alignment across stakeholders.
• Document decisions, action items, and next steps with clarity and follow-through.
• Build strong working relationships across departments to keep work flowing smoothly and transparently.
• Peer Support & Knowledge Sharing:
• Informally mentor junior project managers by sharing knowledge, best practices, and process tips.
• Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
• Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.

 

WHAT YOU BRING

Experience & Skills

• 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M+ from end to end.
• Deep understanding of UX/UI workflows, motion and content production, design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite — and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

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