Education Finance Senior Manager - Remote

The Education Finance Senior Manager will provide unbiased expert guidance to help College Coach and EdAssist (EdAdvisory) clients understand college financing options, loan repayment strategies, and financial literacy information. This includes monitoring current events, researching trends, developing strategies pertaining to paying and saving for college and student loan repayment strategies, and contributing to the collective knowledge of the education team to provide the best quality counseling in support of all we serve.

This is a Remote position available in the United States.

Bright Horizons EdAssist is a leading provider of workforce education programs that future-proof organizations by building employee skills. Our goal is to create pathways and learning opportunities that align employees’ career goals to organizational skills needs, addressing engagement, filling talent gaps, and transforming workforces to be ready for the future.

Bright Horizons College Coach has been assisting families in achieving their education goals for more than 20 years. With a strong service mission, commitment to excellence, and focus on ethical guidance, we work with tens of thousands of families who receive our services for free through their employer-sponsored benefit and hundreds more via our more traditional independent consulting service.

Responsibilities:

• Build on college finance experience to work with a diverse group of College Coach and EdAssist clients at various socioeconomic levels and help them successfully navigate the higher education system and complex education finance questions

• Counsel corporate and retail clients in individual phone and video meetings spanning a wide spectrum of complex college funding issues including: early saving strategies; financial literacy for students; applying for all forms of federal, state, private, and institutional aid; coordinating assets and resources to pay for college, including claiming education tax breaks; understanding the impact of college inter-departmental politics; student loan repayment options; and managing educational debt

• Present on topics as subject matter expert representing a full spectrum of college financing issues from saving strategies for newborns through graduate school funding, student loan management, and financial literacy and wellness within a variety of corporate client settings

• Respond to help desk inquiries from corporate clients with professional prose

• Contribute to internal projects as required, including development or revision of new internal and external curriculum, training materials, or products, social media initiatives, service delivery best practices or other internal areas of interest

• Through delivery of high level services, assist in building market presence and word of mouth reputation; contribute to EdAdvisory’s growth, thought leadership, client satisfaction, and inclusive environment

• Manage all administrative functions required for service delivery

Minimum Qualifications:

• 5 years experience as a financial aid professional managing Student Financial Aid (SFA) and institutional aid programs

• Bachelor's Degree (an additional 3 years of relevant experience would be considered in lieu of a bachelors degree)

• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Preferred Qualifications:

• Experience at multiple colleges or universities and familiarity with loan forgiveness programs and student loan repayment options

• Experience should include needs analysis, packaging and appeals review, and extensive contact with students and parents.

• Intimate understanding of the FSA regulations, merit aid processes, awarding processes at private colleges, and student and parent borrowing opportunities required. Comprehensive understanding of student loan repayment options and familiarity with loan forgiveness programs strongly preferred.

• Experience with, or interest in learning, college saving strategies and financial literacy programs

• Fluency with basic software, web-based platforms, and Microsoft Office products (specifically Excel, PowerPoint, & Word)

• Strong research, editing and writing skills; a high degree of accuracy, organization, and attention to detail

• Ability to maintain a professional manner under stressful situations and to appropriately manage constituent expectations

• High-level presentation skills in group and or individual setting

• Ability to self-motivate and work independently to meet all deadlines, administrative and client re