Clinical Intake Coordinator (LPN/RN)

Overview

Put Your Purpose To Work at PHS • We Have a Place for YOU •

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Find purpose and passion in your work with a team focused on enriching the lives and touching the hearts of older adults. Presbyterian Homes & Services (PHS) is looking for someone like you, who is focused on living out your calling to serve. YOU become part of the most important resource in our ministry--focused on serving older adults, empowering them to live their best lives wherever they call home! 

 

Optage, a division of Presbyterian Homes and Services, is seeking a clinical professional to join its Home-office team as the Clinical Intake Coordinator to support Home Health with intake services.  

 

Consider joining our team in providing compassionate and high quality care and services within a caring Christian environment.

 

REPORTING STRUCTUREThe Optage Clinical Intake Coordinator reports to the Optage Services Manager or designated leadership team member.

Responsibilities

The Clinical Intake Coordinator is responsible for the clinical review and coordination of the client intake process for service lines, including Home Health, Hospice, and Rehabilitation. The Clinical Intake Coordinator is responsible for maintaining positive relationships with customers and referral sources and ensuring all pertinent information is obtained and processed. This role is a clinical liaison to referral sources, providing education, evaluation, and coordination of services.

Qualifications

• Licensed Practical Nurse or Registered Nurse with current licensure with the State Board of Nursing in state(s) in which he/she practices.
• Minimum of one year experience in home health, hospice, senior housing, or health care related environment.
• Understanding of healthcare reimbursement processes, including insurance verification, prior authorizations, and payer requirements.
• Must have strong communication, problem-solving skills, and customer experience focus
• Must be able to work independently and multi-task with minimal supervision.
• Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.
• Proficient with electronic medical records (EMR) systems and Microsoft Office Suite
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $30.76 - $43.00 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of lead