Clinical Nurse, Transfer Center (Commitment Bonus!)

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2022-2023. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Discover what makes Duke University Hospital unique and how you can advance your career as part of the team.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Occ Summary

Facilitate transition for patients into the D ukeUniversity HealthSystem (DUHS) from referring agencies (hospitals, cl inics, etc.) inaccordance with patient needs and the Emergency Medical T reatment andLabor Act (EMTALA) guidelines; act as an ambassador to DUHS throughexcellent customer service to internal and external customers;coo rdinate patient flow based on patient and operational needs; Providenurs ing services to patients, providers, and families in accordance withthescope of the RN as defined by the North Carolina Board of Nursing.

Work Performed

1. Expert level of clinical decision makin gbased upon Benner'sNovice to Expert Nursing Theory.2. Systematic proces sing of patient acuity and triagingof multipledemands.3. Provide guidan ce to internal and external customers to facilitatesafe patient and oper ational needs.4. Anticipate potential safety concerns and identify high riskpatient situations and intervene or escalate as needed.5. Engage in excellent written and oral communication skills with afocus on professio nalism and customer service.6. Excellent phone etiquette.7. Navigate com plex systems and processes to maintain patientcentered care.8. Collabora te with multiple members of a care team (internal andexternal) to facili tate patient care needs.9. Support health system operational needs durin gmasscasualty/disaster events.10. Coordinate with multiple operational t eams (Patient Placement,Operations Administration, Life Flight Communications, etc.) to plan fortimely transfer and appropriate bed assignment.1 1. Utilizetechnology to enhance the transferring and placement ofpatient s through systems including the electronic medical record, pagingweb, el ectronic messaging systems, etc.12.Perform other related duties inciden tal to the work describedherein.

Knowledge, Skills and Abili ties

Maintain current knowledge of the Emergency Medical Treatmen t and LaborAct (EMTALA).Knowledge of scope of the registered nurse.Knowl edge of and appropriate application of the nursing process.Ability to ib lish and maintain effective working relationships.Ability to communicatn dependently seek out resources and work collaboratively.Ability to estae clearly.Ability to record activities, document outcomes, plans of care, interventions, and ongoing evaluations of patient status.Ability to inte grate software and new technologies into work processes.Working knowledg e of procedures, available resources, and techniquesinvolved in administ ering routine and specialized treatments topatients.Ability to remain fo cused and organized.

Level Characteristics

N/A

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Minimum Qualifications

Education

Work requires graduation from an accredited nursing program with a BSN degree.

Experience

Requires a minimum of 3 years of medical-surgical hospital experience; care. varied experience preferred, especially emergency room and/ or critical

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina. BLS required.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identi