Co-Managed Inventory- Wed thru Sat

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

Position Summary

The Co-Managed Inventory (CMI) Specialist serves as the primary point of contact and advocate for CMI customers (4 top 5 customer 
accounts). This position is responsible to efficiently manage the customer replenishment process and to consistently deliver customer 
satisfaction.  

Manage Customer Inventory and Service:
➢ Drives customer satisfaction by consistently delivering exceptional quality service 
➢ Examine customer and order information for correctness and collaborates with business partners for 
corrections and updates
➢ Analyze customer replenishment systems to obtain information from all relevant sources and actions 
against discoveries.
➢ Monitors and reviews information from materials, or events, to detect and mitigate problems
➢ Interprets data on logistics, such as reliability, distribution, supply chain constraints, or transportation
➢ Optimizes distribution costs by collaborating with cross-functional business partners such Physical 
Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics
➢ Drives a Continuous Improvement culture by consistently leading and engaging in projects that eliminate 
waste in the day to day processes
➢ Independently executes and action against customer specific reporting such as OTIF, WOS and Unfilled
➢ Investigates customer fines and submits exemptions to remove fines for reasons not within Nestle control.
➢ Tracks product flow from origin to final delivery using Web-based portals
Order Filtering:
➢ Regularly monitors open orders according to the Daily Activity Schedule
➢ Collaborates with customer or cross functional business partners to resolve blocked orders within SLA
➢ Optimizes orders for logistical efficiency (e.g. maximize truck payload) 
Returns and Refusals:
➢ Be principal customer contact for capturing, creating, and registering all return requests 
➢ Assesses compliance of Return Requests according to Market Return Policy Conditions 
➢ Obtains authorization from Sales for return requests that exceed Market Return Policy Thresholds 
➢ Coordinates destruction or donation of goods when physical return is not warranted
➢ Analyzes reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate 
in the future
Billing: 
➢ Collaborates with Billing in the resolution of billing issues that require customer contact 
Additional Responsibilities:
➢ Collaborates with key stakeholders and business partners to ensure the quality of processes are 
aligned to meet the business and customer needs
➢ Reviews service levels weekly with stakeholders
➢ Provides 360° visibility on status of orders to customers and internal teams
➢ Applies appropriate root cause reason codes following global Reason Code Methodology
 

EXPERIENCE and EDUCATION:
- 2 years’ experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, 
Transportation, Demand and Supply Planning etc.)

-Bachelors Degree is  preferred 

*This position is Wed- Saturday and is a hybrid role that will split time between virtual and in the office.  All Saturday work can be done virtually. 

req id

188404 

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you