Technical Program Manager, Technology & AI Initiatives

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

We're looking for a highly strategic and technically adept Technical Program Manager (TPM) to join our AI, Experience & Technology organization. In this pivotal role, you'll be at the forefront of driving critical initiatives that shape our Product strategy and company growth trajectory. Right out of the gate you'll lead work on our highest priority initiatives - from API strategy to customer product adoption. If you're a visionary program manager who thrives on tackling complex technical challenges and delivering cutting-edge solutions, we encourage you to apply.

About the Role

What You'll Do

1. Strategic Planning & Definition:

• Translating Vision to Execution: Bridging the gap between high-level business objectives/product vision and concrete technical execution plans.

• Roadmap Contribution: Influencing and aligning on technical roadmaps for strategic programs, often involving multiple product areas or technologies (e.g., API development, AI initiatives, platform migrations).

• Requirements Gathering (Technical): Working with product managers and engineering to deeply understand technical requirements, dependencies, and constraints for complex features or systems.

• Scoping & Feasibility: Defining program scope, setting realistic goals, and assessing technical feasibility and potential trade-offs.

2. Program Execution & Management:

• End-to-End Ownership: Overseeing the entire lifecycle of a program, from initiation and planning to execution, monitoring, and successful launch/adoption.

• Cross-Functional Orchestration: Coordinating efforts across various technical teams, product teams, design, and other stakeholders (marketing, sales, legal, etc.).

• Dependency Management: Identifying, tracking, and proactively managing interdependencies between different projects and teams within a program.

• Risk Management: Identifying potential risks, impediments, and bottlenecks, and developing mitigation strategies to keep the program on track.

• Timeline & Resource Management: Developing and managing detailed program schedules, ensuring resources are appropriately allocated, and maintaining quality standards. (While not always directly managing people or budget, TPMs influence these heavily).

• Process Improvement: Championing and implementing agile methodologies (Scrum, Kanban) and continuous improvement practices to optimize workflows and efficiency within the program.

3. Communication & Stakeholder Management:

• Bridging Technical & Non-Technical: Acting as the crucial liaison between technical teams and non-technical stakeholders (e.g., executive leadership, marketing, sales), translating complex technical information into understandable business context.

• Transparent Reporting: Establishing clear communication channels and providing regular, transparent updates on program status, progress, risks, and key decisions to all levels of the organization.