Technology Services Manager, Senior

Posting number: 8358MA-0826-042 (O)

Department: Health Care Agency

Division: Director's Office

Job classification: TECHNOLOGY SERVICES MANAGER, SENIOR

Posting type: Open & Promotional

Categories: IT and Computers

Summary

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Qualified applicants are encouraged to apply immediately.

FIRST ROUND OF CONSIDERATIONS

The first round of considerations will end on Wednesday, September 2nd, 2026, at 11:59 p.m. (PST). Applications received after this date will be processed in the next round.
  
 This recruitment will establish an open eligible list and will be used to fill current and future Technology Services Manager, Senior positions with this specialty throughout the County of Orange. This eligible list may also be used to fill positions in similar and/or lower classifications.

THE AGENCY
The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.

THE DEPARTMENT
HCA Information Technology (IT) Services provides the vision, leadership, direction, strategic and tactical planning and implementation for all agency information technology initiatives. The primary mission of the department is to enable and support all functional service and administrative areas within the agency to meet their respective goals and objectives. This is accomplished via collaboration and partnership with the program areas, by factoring in customer needs in all decisions with a customer-centric focus and ensuring that the individual technology-based objectives of the program areas are aligned with the overall technology roadmap and goals of the Agency.

THE OPPORTUNITY
The County of Orange HCA is seeking a Technology Services Manager, Senior to serve as the enterprise leader for the Agency’s Electronic Health Record (EHR) system.

This senior-level position provides strategic, operational, and technical leadership for the EHR environment supporting the agency’s clinical and billing functions within behavioral, public, and correctional health services. The position is responsible for leading enterprise governance, setting priorities, guiding system optimization, and ensuring the EHR continues to support the Agency’s clinical, operational, claims revenue, and regulatory reporting needs.

The Technology Services Manager, Senior will work closely with program leadership, clinicians, compliance partners, reporting and analytics teams, technology staff, vendors, and executive stakeholders to align EHR decisions with Agency priorities.

This position will be responsible for but not limited to the following duties:

• Lead the enterprise strategy, governance structure, roadmap, and priorities for the EHR across all Health Care Agency service areas
• Oversee EHR workflow design, system build, configuration standards, clinical documentation tools, order workflows, clinical decision support, and related lifecycle management activities
• Direct multidisciplinary EHR teams and resources, including analysts, clinical informaticists, configuration/build specialists, developers, database administrators, interface support staff, business analysts, report writers, testers, trainers, and implementation partners
• Ensure EHR workflows, documentation, data capture, and system logic align with applicable state and federal privacy and compliance requirements
• Partner with