Girls on the Run Headquarters: Council Operations Manager

Application Deadline: 1 June 2026

Department: Council Development

Employment Type: Full Time

Location: Girls on the Run HQ - Remote USA

Reporting To: April Massett, Vice President, Council Development

Compensation: $58,000 - $60,000 / year

Description

Organization SummaryGirls on the Run International is a nonprofit organization dedicated to creating a world where every girl knows and activates her limitless potential and is free to boldly pursue her dreams. We inspire girls across the United States and Canada to be joyful, healthy, and confident using a fun, experience-based curriculum which creatively integrates running. As a physical activity-based positive youth development program, our evidence-based curriculum is designed to enhance girls’ social, psychological, and physical skills and behaviors to successfully navigate life experiences. 
At Girls on the Run, our core values guide our way, and we strive to eliminate barriers to participation and create a culture of belonging across the organization. In a recent third-party work culture survey, Girls on the Run employees described the organization as: collaborative, joyful, hardworking, caring, fast-paced and quality-focused. 
Position Summary Reporting directly to the Vice President, Council Development, the Council Operations Manager supports the execution of Council Development and Training priorities by coordinating projects, organizing data, improving the visibility of team work across HQ and moving team work forward. This role also provides support to councils during periods of change to help maintain continuity of program operations.
Working closely with Regional Directors, Training, and cross-functional HQ teams, this role supports consistent execution of team priorities and supports the understanding of the effectiveness of council support efforts over time. The ideal candidate is highly organized, detail-oriented, thrives in a team-oriented environment, and is comfortable managing multiple priorities in a fast-paced environment, with a strong commitment to Girls on the Run’s mission.

Responsibilities

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Data & Tracking

• Manage the collection, organization, and maintenance of data related to council development initiatives, council support efforts, and participation in organizational initiatives 
• Analyze and summarize data to evaluate the effectiveness of council support provided by HQ 
• Support the organization and sharing of Council Development data and summaries to improve visibility and accessibility across HQ teams

Project & Change Management 

• Oversee council change processes, including territory expansions or changes, council name or address changes, council leadership changes, and new council launches
• Develop and maintain council change-related project plans, timelines, and workflows in Asana
• Coordinate execution across HQ teams and councils to ensure the timely completion of change-related work
• Document and ensure follow-through and communication of all change-related projects
• Support project tracking and coordination across broader Council Development and Training initiatives as needed
• Develop and maintain standard operating procedures, workflows, and process documentation to support consistent execution of Council Development and Training team work
• Provide structured operational and systems support to Council Development and Council Training teams during staff transitions or temporary capacity gaps to maintain continuity of team work 

Council Transition Support

• Work closely with Regional Directors and VP, Council Development to provide temporary operational and systems-based program support to councils during periods of staff transition. 
• Use knowledge of council-facing platforms (including Pinwheel, Cornerstone, SharePoint, and related tools) to support continuity of operations during transition periods
• Support coordination and execution of transition support plans in partnership with Regional Directors

Council Support & Coordination

• Serve as the primary owner of council operations support communications through management of the councilsupport@ inbox, including triage, response, routing, and escalation as needed
• Track recurring themes and common requests to support awareness of council needs

Every member of our staff community is expected to serve as a Girls on the R