Executive Assistant & Office Manager

About us

• At Sierra, we’re building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London.

• We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

• Our co-founders are Bret Taylor and Clay Bavor. Bret was most recently co-CEO of Salesforce, which had previously acquired the company he founded, Quip. Before founding Quip, Bret was the CTO of Facebook. Bret was one of Google's earliest product managers and one of the co-creators of Google Maps. Bret currently serves as Board Chair of OpenAI. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. 

What you'll do

Executive Assistant

• As an Executive Assistant supporting the Sales function at Sierra, you will provide a wide range of strategic and administrative support to our executive Sales leadership team.

• Proactively manage and prioritize executive’s calendar, ensuring timely scheduling and efficiency. 

• Plan and execute internal events, including team offsites, happy hours, training, and team travel, negotiating contracts as needed.

• Provide planning and support for external events, including customer/prospect happy hours, sporting events, leadership dinners, fireside chats, and beyond.

• Collaborate with leaders and team members to ensure meetings are effective by sending preparation materials, following up on action items, and serving as a knowledgeable resource on relevant topics or organizational matters.

• Draft team and internal correspondence on behalf of the leader. Liaise with internal staff and external stakeholders, building and maintaining strong relationships on behalf of the leader.

• Book travel and hotel accommodations domestically and internationally. Complete expense reports on behalf of the executive.

• Maintain a high level of confidentiality and discretion with all materials and information. 

Office Management

• Oversee daily office operations, ensuring the office environment is clean, welcoming and organized, by managing office supplies, equipment, and kitchen inventory. 

• Greet visitors and oversee the day-to-day functioning of the office.

• Coordinate with building management for office maintenance and repairs.

• Assist with new hire onboarding and ensure their workspace is ready to use.

• Establish new—and improve existing—administrative systems and processes as part of Sierra’s founding admin team.

What you'll bring

• 5+ years of Executive Assistant or similar experience.

• Ability to build relationships and partner effectively with cross-functional teams and external partners.

• Excellent time management skills, willingness, and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise. 

• Ability to organize, analyze, and prioritize executive workflows, often interpreting and leveraging data. 

• Willingness and ability to be in the Atlanta office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter). 

• Advanced proficiency with Google Suite & Slack.

Even better...

• Experience in a fast-growing, in-person start-up environment.

Our values

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop ever