Jobs and Careers
Back to jobs|Dashboard
TH

On-Site Field Service Engineer I (Electron Microscopy) Boise, Idaho

Thermo Fisher Scientific
US - Idaho - Remote, United States, United StatesRemotefull_timeVerifiedPosted 16 Jul 2026

About the role

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting

Job Description

Boise, Idaho / MSD Strategic Semi Field Service

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy technologies with deep application knowledge in the materials science, life sciences, semiconductor, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Here are some of the products you might support our customers with:

Day in the life of a Field Service Engineer: https://www.linkedin.com/mycompany/thermo-fisher-scientific/recommendations/urn:li:activity:6911716842898083842

How Thermo Fisher supports women in the workplace? https://vimeo.com/740420583

What advice would you give someone interested in a career at Thermo Fisher Scientific? https://vimeo.com/740414379

How you will make an impact:

The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific performs on-site installation, servicing and repair of sophisticated equipment and systems.

The Field Service Engineer I will join a complementary team of engineers with skills ranging from sophisticated computer networks, precision mechanics, high vacuum theory, electron optics and chemistry. This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

What you will do:

  • Assists/conducts on-site installation of complex equipment and follow testing procedures to ensure proper working order
  • Assists on-site scheduled planned maintenance visits
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various system documentation
  • Provide feedback for various reports including identifying and isolating unique problems with system
  • Align with application scientists to collaborate on outstanding solutions to meet our users challenges
  • Must maintain Thermo Fisher Scientifics’ 4i Values.

How you will get here:

Minimum Education/Experience

  • An associate degree from a technical or undergrad program in electronics, physics, engineering, computer science or similar field preferred; or 1+ years of relevant combination of skills and experience

1+ years' experience or ability to learn: