General Maintenance Technician I

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The General Maintenance Technician I performs basic service and repair work in plumbing, carpentry, painting, electrical, interior finishes, and appliance maintenance. This role requires knowledge of safety procedures and industry standards, along with familiarity with common maintenance practices and processes. The technician must be able to identify basic maintenance issues and determine appropriate repairs. This position works as part of a team and completes tasks as assigned by the supervisor.

COMPANY BENEFITS

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses

ESSENTIAL DUTIES AND TASKS

• Works in a team environment in a primarily response role to complete inspections, repairs, and preparation of guest units. Assist guests and staff in the resolution of unit maintenance concerns, complaints, and questions
• Assist preventative maintenance team in the preparation of the property for guests
• Perform general maintenance duties as assigned by the manager or supervisor
• Maintain accurate records of units serviced and work performed

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent in work experience or vocational training
• 3–5 years of handyman/general maintenance experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid driver’s license

QUALIFICATIONS

• Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year of driving experience
• Must meet company required motor vehicle policy standards
• Must have the ability to learn how to perform skilled work in general maintenance
• Must have the ability to problem-solve and perform basic repairs
• Must have knowledge of hand and power tools and a mechanical aptitude
• Ability to provide excellent customer service
• Must be able to follow written instruction and complete documentation associated with unit maintenance the use of company works order software