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Maintenance Representative - ZYFWA

IHG
GA, United States, United Statesfull_timeVerifiedPosted 28 Apr 2025

About the role

Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well. 

Organize supplies and make sure equipment is ready for the next day 

Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment 

Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool 

Always keep an eye out for improvements – follow the preventative maintenance calendar and always keep everything working and efficient 

Be a friendly face and helping hand to our guests 

Keep your supervisor or duty manager in the loop and tell them about any low running supplies 

Look smart and approachable in your uniform 

Be ready to take on extra duties as and when the team needs you


What We Need from You –

In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.

Experience – you’ll have at least one year of maintenance or repair work under your belt.

A high school diploma or related vocational training.

You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.

On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures.

CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.

Fitness – you’ll be on your feet most of the day and will need to bend and kneel a lot. 

Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language. 

Great communication skills, you’ll be warm, welcoming, and easy to talk to.


What we Offer 

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

 



Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT.  

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

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Company

IHG

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