Account Technology Specialist

About NetApp

 

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

Working closely with one or more client executives, the ATS aligns NetApp's technical strategy to the customer's longer-term vision and goals, addressing business and IT challenges with uniquely differentiated solutions. To formulate and execute on this strategy, the ATS interacts with a wide range of customer stakeholders and engages the right NetApp team / expertise on solutions, products, ecosystem, and industry.

Job Requirements

•    Understands customer's business challenges, opportunities and imperatives though active engagement and discovery with many stakeholders.
•    Leverages robust customer knowledge and intimacy to deliver a technical strategy and differentiated solutions to a full spectrum of account stakeholders.
•    Understands customer's use cases, applications, and perceived value of NetApp solutions.
•    Maintains and expands customer stakeholder base, owning key customer relationships.
•    Working architectural knowledge of the entire NetApp portfolio to effectively map NetApp product/solutions to customer business problems.
•    In-depth knowledge of Public/Hybrid Cloud Infrastructure and Cloud Service Providers.
•    Aligns a broad set of NetApp and partner resources to craft and deliver against technical strategy.
•    Identifies growth opportunities outside of existing install base of customers, workloads, and products.
•    Continually develops appropriate industry, solution, and technical acumen needed to increase relevance and footprint in the account.
•    Evolves soft skills and practices behaviors that improve effectiveness and set the bar for customer expectations.
•    Increase NetApp revenue in the aligned account, maximizing NetApp share of wallet within the account.
•    Ensure and manage a portfolio play that reflects NetApp's complete opportunities.
•    Deep understanding of customer's technical landscape & challenges.

Education

•    Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or equivalent work experience

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

 

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving, join us. 

 

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is 204k - 275k. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental