Senior Community Leader - Design

Job Description

On-site: This role is categorized as onsite. This means the successful candidate is expected to report to Warren, Michigan on a full-time basis.

The Organization:

We bring our unique capacity to transform the environments in which we live and work. Creating places people want to be. Safe, functional, comfortable, cost-efficient and yes, even beautiful. We are responsible for the management and oversight of GM facilities, creating sustainable solutions that improve the communities in which we live and work. Our global organization supports the full lifecycle of facility services beginning with site selection, design & construction of manufacturing and office facilities, including communities and culture.

The Role:

The Community Leader is the single point of contact and Building Owner for all Facilities needs (Maintenance, Housekeeping, Roads & Grounds). They are responsible for strategic planning to execute a high level of facility services within a site. They will work closely cross-functionally with the business partners and tenants to ensure execution of the service agreement to create places people want to be. Provides high level support to complex, high visibility activities within the building footprint.

What You'll Do:

People Are Key

• Be a leader in the GM safety culture, ensuring everyone goes home safely every day, through extensive knowledge of the workplace safety system and safety contract management. (Own the outcome)
• Provide results in a manner that is truthful and demonstrates strength of character.  (Win with integrity)
• Demonstrate a culture of inclusion by actively listening, embracing change and educating others to work effectively together while providing training and coaching. (Be inclusive, Innovate and embrace change)
• Achieve business results by creating a work environment that fosters a positive and inclusive culture that is based on feedback and recognition. (Be inclusive, Speak fearlessly)

We Are They

• As a single point of contact for the building tenants, you will be responsible for daily interface and coordination of all Sustainable Workplaces activities for their respective building(s) and/or business unit to ensure high quality and timely delivery of building maintenance and housekeeping services. (Own the outcome)
• Act as the voice of the tenant in long term project planning and execution by pulling in the required resources such as Facility Engineering, Facility Construction, Transformation, Resource Management, Communications, Real Estate, Food and Administration Services. (Lead as one team, Commit to customers)
• Responsible for supporting the workspace transformation projects and culture change by actively partnering with the Sustainable Workplaces’ cross functional teams. (Lead as one team, Own the outcome)

Excellence is a Form of Deviance

• Responsible to ensure the Service Provider is complying with GM Global Safety standards, including but not limited to: Speak up for Safety, Global Call to Action, Safety Observation Tours, employee safety concerns, incident investigation, safety module compliance, and sentinel events. (Own the outcome)
• Responsible to ensure the Service Provider is delivering efficient and timely execution of all facility services in the areas of Maintenance, Housekeeping, Roads & Grounds services, as well as driving continuous improvements and sharing lessons learned. (Move with urgency, Commit to customers)
• Drives strategic and analytical planning to optimize building and facility services guided by industry benchmark standards including for example: space utilization (move service center, furniture/ergonomics), energy efficiency, Service Agreement deliverables, and On-Demand activities. (Move with urgency)
• Develop creative solutions to complex facilities challenges. (Innovate and embrace change)
• Utilize technology and information in support of GM’s mission to deliver data driven solutions that allow us to operate efficiently now and in the future. (Innovate and embrace change)

From No to Go

• Drives successful planning and execution of all Sustainable Workplaces-Global Manufacturing System (GMS) principles and elements within their portfolio. (Lead as one team)
• Provide a high level of problem-solving ability to deliver solutions to the continually changing tenant requirements (Inno