Help Desk Support / IT Support / PC Technician / Service Desk - Onsite - Multiple Locations in Maine

Company Description

Arthur Grand (AG) is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, AG has (been) successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development and Custom Programming, Full Stack Development, DevOps, DevSecOps, & CI/CD, Web & Mobile APP Development, Data Visualization and Data Warehousing, Financial/ERP System Implementation, Infrastructure Management. Arthur Grand’s culture of (delivery excellence) or excellent delivery, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support / Help Desk / Service Desk / IT Support / PC Technician for one of our clients.

Role: Desktop Services L2/PC Refresh / Help Desk

Location: Brewer, Maine

Duration: Long term Contract

Below these locations.

Brewer, ME 04411

Dover-Foxcroft, ME 04426

Job Description:

• Relevant Experience: 2+yrs. Qualification: Bachelors / Masters / Equivalent
• Basic Desktop support or Helpdesk candidate will work for this position

Key Skills Required:                                                    

• Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools                                          
• Requires detailed knowledge of Windows (Win 7/XP/VISTA/Windows 8/ Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware.                              
• Complete configuration, installation and support of equipment in an environment conducive to the specifications                                   
• Applying modifications and customizations to the OS through registry modifications                                
• Develop/create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM                                                 
• Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.                 Knowledge Microsoft Office and Office 365 Proplus Product suites and administration                                                       
• Security hardening for Windows client operating systems                                
• Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment                               
• Good Knowledge of Windows 10 operating system is a must                                 
• Solving Level 2  tickets                               
• Technical Requirements      

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

Best regards,

Richard Tucker

Arthur Grand Technologies Inc

www.arthurgrand.com

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.