Sr. Director-Enterprise Architecture (Primarily Remote, North Carolina Based)

This position will allow the successful candidate to work a schedule that will be primarily remote. While there is no expectation of being in the office routinely,  they will be required to report to the Alliance Home Office (Morrisville, North Carolina) for business meetings as needed.  The desired candidates will be a resident of North Carolina or if currently residing out of state, able to relocate for the position. 

The Senior Director of Enterprise Architecture is responsible for developing and leading the enterprise architecture vision and operating model across business, application, data, and technology domains. This role ensures that the organization’s architecture practice delivers strategic value and enables digital transformation, platform modernization, and innovation.

The Senior Director also serves as the executive leader of the Salesforce Center of Excellence (CoE), providing governance, alignment, and strategic direction to maximize the value of the Salesforce platform across all departments. This includes oversight of program management, solution delivery, governance, adoption, and ongoing support activities in alignment with business goals.

 Responsibilities & Duties

Lead Enterprise Architecture Vision and Execution

• Define and maintain the enterprise architecture strategy aligned with organizational objectives
• Translate business strategy into future-state architectures and multi-year transformation roadmaps
• Lead architectural governance and technology selection across domains

Direct the Salesforce Center of Excellence (CoE)

• Chair the Salesforce CoE and provide executive leadership to ensure alignment between IT and business stakeholders
• Establish the CoE’s operating model, governance structure, release cadence, and backlog prioritization
• Ensure best practices in platform governance, DevOps, data architecture, user adoption, release management, and vendor coordination
• Support platform scalability, performance, and integration with core enterprise systems

Align Technology and Business Strategy

• Collaborate with senior leaders to develop architectures that support emerging business models, operational efficiency, and customer value
• Guide investment planning, assess disruptive trends, and inform scenario-based strategy execution

Drive Modernization and Innovation

• Oversee architecture initiatives for cloud adoption, system integration, digital engagement, and data strategy
• Promote agile, product-centric delivery models and support federated innovation
• Partner with Data and AI leaders to align analytics, automation, and insight capabilities with architectural frameworks

Promote Architectural Thinking and Capability Building

• Lead, coach, and develop a team of enterprise and solution architects
• Instill architectural thinking across delivery teams, product managers, and business units
• Champion design standards, reference architectures, and reusable frameworks

Communicate EA Value and Performance

• Measure and report architecture’s business value and alignment with strategic goals
• Represent EA and CoE initiatives to the executive steering committee and operating governance forums
• Lead continuous improvement of EA and CoE practices, services, and maturity

Manage and Develop Staff

• Work with Human Resources to attract, maintain, and retain a highly qualified and well-trained workforce
• Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
• Organize workflows and ensure staff understand their roles and responsibilities
• Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
• Actively establish and promote a positive, diverse, and inclusive working environment that builds trust 
• Ensure all staff are treated with respect and dignity
• Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
• Work to resolve conflicts and disputes, ensuring that all participants are given a voice
• Set goals for performance and deadlines in line with organization goals and vision
• Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
• Cultivate and encourage efforts to expand cross-team collaboration and partnership

Communication and Collaboration

• Work closely with IT, Bus