Senior, Data Scientist – Conversational AI

Position Summary...

What you'll do...

The Cortex team is the core A.I. platform powering the vision of delivering the world’s best intelligent personal assistants to Walmart’s customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences.

We believe conversations are a natural and powerful user interface for interacting with technology and enable a richer customer experiences – both online and in-store. We are building and designing the next generation of Natural Language Understanding (NLU) services that other teams can easily integrate and leverage, and build rich experiences: from pure voice and text shopping assistants (Siri, Google Assistant, Text to Shop), to customer care channels, to mobile apps with rich, intertwined, multi-modal interaction modes (Me@Walmart).

Interested in diving in?

We need passionate and seasoned NLU data-scientists to help us improve and evolve our capabilities, taking into account the full conversational context, multi-modal interactions, and an ever increasing list of use cases.

Come at the right time, and you will have an enormous opportunity to make a massive impact on the design, architecture, and implementation of an innovative, mission critical product, driven by data-science, used every day, by people you know, and which customers love.

As part of the emerging tech group, you will also have the additional opportunity of building demos, proof of concepts, creating white papers, writing blogs, etc.

Here are some of our team publications:

• Blog Posts
  • “Building a conversational assistant platform for voice-enabled shopping” https://medium.com/walmartglobaltech/building-a-conversational-assistant-platform-for-voice-enabled-shopping-6d174cdc4131
  • “Using Context to Improve Intent Classification in Walmart’s Shopping Assistant” https://medium.com/walmartglobaltech/using-context-to-improve-intent-classification-in-walmarts-shopping-assistant-28f62d40fd17
  • “Making Walmart’s Shopping Assistant Proactive” https://medium.com/walmartglobaltech/making-walmarts-shopping-assistant-proactive-53a1764fcdee
• Papers & Talks
  • Semantic Representation and Parsing for Voice eCommerce (Paper and Talk) - Vivek Kaul, Shankara B Subramanya, R2K Workshop at KR 2018
  • Knowledge Graphs for AI-Powered Shopping Assistants, GraphConnect 2020, Ghodrat Aalipour, Mohammed Samiul Saeef https://graphconnect2020.sched.com/event/atkC/knowledge-graphs-for-ai-powered-shopping-assistants
  • Improving Intent Classification in an E-commerce Voice Assistant by Using Inter-Utterance Context (Paper + Talk) - Arpit Sharma, e-Commerce & NLP at ACL 2020 https://www.aclw